EVERY time my wife starts her computer, she sees this message, the following message shows up in a box: This application has failed to start because MSVCR71.DLL was not found. Reinstalling the app may solve this problem. Any ideas on getting rid of this? Name of the app is wruninstall.exe
Have you been trying (unsucessfully) to uninstall Webroot? The advice on the Webroot forum is to do as the message says. Uninstall WSA, using Add/Remove Programs, reboot, reinstall WSA using a new version of the installer. https://community.webroot.com/t5/We...-error-due-to-missing-MSVCR71-dll/td-p/231703 If that fails then you may need to reregister MSVCR71.DLL See this for instructions: https://answers.microsoft.com/en-us...-missing/ec731a44-5d84-4347-a401-a43a5db5237e
A solution to this issue may have been posted here: https://answers.microsoft.com/en-us...-win-fix/af0ef1f9-e0bd-4947-9660-deeff6149680 The quick steps are listed below: If required I will provide more detailed instructions if you would like, the only issue is I have windows 10 so there may be differences in the process Good luck!