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[Inactive] i need help removing systheal

Discussion in 'Spyware, Adware, Viruses and Malware Removal' started by hina, Aug 10, 2014.

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  1. hina

    hina Techie7 New Member

    i need help removing systheal
    it keeps poping up every time i log in to my account
    it allows popups
    i cant delete it from control because its not there nor run program
     
  2. broni

    broni Malware Annihilator Techie7 Moderator Head Security

    Welcome aboard [​IMG]

    Please, complete all steps listed HERE

    Please, observe following rules:
    • Read all of my instructions very carefully. Your mistakes during cleaning process may have very serious consequences, like unbootable computer.
    • If you're stuck, or you're not sure about certain step, always ask before doing anything else.
    • Please refrain from running any tools, fixes or applying any changes to your computer other than those I suggest.
    • Never run more than one scan at a time.
    • Keep updating me regarding your computer behavior, good, or bad.
    • The cleaning process, once started, has to be completed. Even if your computer appears to act better, it may still be infected. Once the computer is totally clean, I'll certainly let you know.
    • If you leave the topic without explanation in the middle of a cleaning process, you may not be eligible to receive any more help in malware removal forum.
    • I close my topics if you have not replied in 5 days. If you need more time, simply let me know. If I closed your topic and you need it to be reopened, simply PM me.
     
  3. hina

    hina Techie7 New Member

    running full scan with avast
     
  4. hina

    hina Techie7 New Member

    can I run the scan while using the internet
     
  5. broni

    broni Malware Annihilator Techie7 Moderator Head Security

    Yes.
     
  6. hina

    hina Techie7 New Member

    I also have microsoft security would I have to delete it
     
  7. broni

    broni Malware Annihilator Techie7 Moderator Head Security

    Give me all logs and I'll see what's going on there.
     
  8. hina

    hina Techie7 New Member

    i cant paste my logs because i have to be a member up to a certain time
    can i upload the file?
     
  9. broni

    broni Malware Annihilator Techie7 Moderator Head Security

    Upload the file(s) here: http://www.sendspace.com/
    Click on Browse button and navigate to the file you want to upload.
    Click on Upload button.
    Click on FIRST Copy Link button and paste the link in your next reply.
     
  10. hina

    hina Techie7 New Member

    not allowed to attached link
     
  11. hina

    hina Techie7 New Member

    do u have an email so that i can send the link
     
  12. broni

    broni Malware Annihilator Techie7 Moderator Head Security

    Wrap the link in "code" brackets.
    It may post.
     
  13. hina

    hina Techie7 New Member

    nope
    even with the code brackets it still shows the link
     
  14. broni

    broni Malware Annihilator Techie7 Moderator Head Security

    I'll contact this board owner about the issue.
    I'm not sure what is the number of posts you have to have to post logs/links but at this point you have 10 posts.
    Maybe that's the required limit.
    See if you can paste logs now.
     
  15. hina

    hina Techie7 New Member

    i need to have 50 post
    and i need to be a member up to 30 days
     
  16. broni

    broni Malware Annihilator Techie7 Moderator Head Security

    OK.....I'll PM you...
     
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