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Program quit working.

Discussion in 'Windows 7 Help' started by beth2shy, Jan 19, 2014.

  1. beth2shy

    beth2shy Techie7 New Member

    I have this program Photo! Editor. I bought this PC new in Feb 2012, this photo program has worked until the last 2-3 months, now when I try to use any of the editing tools it freezes and becomes unresponsive and I can only close it by using task manager. I can't figure out what changed, I would be honored if someone give me a clue as to what the problem is? Thanks!
    Here are the specs for my PC:
    Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.130828-1532)
    Language: English (Regional Setting: English)
    System Manufacturer: Hewlett-Packard
    System Model: p7-1202
    BIOS: Ver: HIB_716.ROM vHIB7.16
    Processor: AMD A6-3670 APU with Radeon(tm) HD Graphics (4 CPUs), ~2.7GHz
    Memory: 6144MB RAM
    Available OS Memory: 5616MB RAM
    Page File: 2708MB used, 8522MB available
    Windows Dir: C:\Windows
    DirectX Version: DirectX 11
    DX Setup Parameters: Not found
    User DPI Setting: Using System DPI
    System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
    DxDiag Version: 6.01.7601.17514 64bit Unicode
  2. Digerati

    Digerati Super Moderator Techie7 Moderator

    Hi Beth and welcome to Techie7.

    Please verify the name of the program. I cannot find anything on "Photo! Editor".

    Have you scanned for malware?