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Terrible computer performance

Discussion in 'General Hardware Issues' started by judas, Apr 15, 2013.

  1. judas

    judas Techie7 New Member

    I am not quite sure where I should put this but I will first start here. Before I get to the specs I just want to give you guys a synopsis of the problem.

    1. I have built my own machine to begin with.
    2. The main issue I have noticed is the games I play run incredibly poor.
    3 Games used to run incredibly well on this computer. They didnt start out running poor.
    4. As an example, Battlefield 3 used to run at 60-70 frames per second but now runs at 20-30 frames per second
    5. This is the case for all games that I run (all used to run good but now they suffer from terrible frames)
    6. Even moving from one internet explorer page to another seems to take longer to load (although this is not as noticeable
    7. I do use nod 32 and have run scans with that without finding anything


    I tried to run that hardware scanner but it did not work

    A fatal error has been detected by the Java Runtime Environment:
    #
    # EXCEPTION_UNCAUGHT_CXX_EXCEPTION (0xe06d7363) at pc=0x752dc41f, pid=8016, tid=13132
    #
    # JRE version: 7.0_17-b02
    # Java VM: Java HotSpot(TM) Client VM (23.7-b01 mixed mode, sharing windows-x86 )
    # Problematic frame:
    # C [KERNELBASE.dll+0xc41f] RaiseException+0x58
    #
    # Failed to write core dump. Minidumps are not enabled by default on client versions of Windows




    Instead I downloaded something called 3d Mark which showed me my computer details

    Video Card

    Graphics Card
    AMD Radeon HD 7870

    Vendor
    Unknown

    # of cards
    1

    SLI / CrossFire
    Off

    Memory
    2,048 MB

    Core clock
    1,100 MHz

    Memory clock
    1,200 MHz

    Driver name
    AMD Radeon HD 7800 Series

    Driver version
    9.2.0.0

    Driver status
    FM Approved

    Processor

    Processor
    Intel Core i7-930 Processor

    Processor clock
    2,248 MHz

    Physical / logical processors
    1 / 8

    # of cores
    4

    Package
    LGA1366

    Manufacturing process
    45 nm

    TDP
    130 W

    General Info

    Operating system
    64-bit Windows 7 (6.1.7601)

    Motherboard
    EVGA 141-BL-E757

    Memory
    12,288 MB

    Module 1
    4,096 MB Corsair DDR3 @ 533 MHz

    Module 2
    4,096 MB Corsair DDR3 @ 533 MHz

    Module 3
    4,096 MB Corsair DDR3 @ 533 MHz

    Hard drive model
    1,000 GB WDC WD1002FAEX-00Z3A0 ATA Device


    I will also post the 3d Mark scores

    3DMark Score
    P4841

    Graphics Score
    6740

    Physics Score
    2660

    Combined Score
    2571

    3DMark Score
    4841 3DMarks

    Graphics Score
    6740

    Physics Score
    2660

    Combined Score
    2571

    Graphics Test 1
    28.3 FPS

    Graphics Test 2
    32.4 FPS

    Graphics Test 3
    41.2 FPS

    Graphics Test 4
    21.7 FPS

    Physics Test
    8.44 FPS

    Combined Test
    12.0 FPS


    The 3d marks final assessment shows this:

    Overall Score

    P4841

    P5400

    Graphics Score

    P6740

    P5800

    Physics Score

    P2660

    P4800


    Combined Score

    P2571

    P4500


    It looks like your PC should score better.



    If there is anything else that you need from me information wise, or have any questions that will help diagnose this problem please let me know. Any help in solving this problem with be appreciated.
     
  2. tallin

    tallin Super Moderator Techie7 Moderator

    I am not a gamer but my son is and he runs at least 10GB RAM. I read under General info
    and under Video Card
    Here is Specy, a very good software program showing you and us about your computer. Lets see what Specy tell you about your system.

    You can test your Java here

    Others will come by with much more information to help.

    kind regards,
     
  3. judas

    judas Techie7 New Member

    Thanks for the reply tallin. I downloaded the Speccy program and will post some of my findings:


    CPU
    Intel Core i7 930
    Cores 4
    Threads 8
    Name Intel Core i7 930
    Code Name Bloomfield
    Package Socket 1366 LGA
    Technology 45nm
    Specification Intel Core i7 CPU 930 @ 2.80GHz
    Family 6
    Extended Family 6
    Model A
    Extended Model 1A
    Stepping 5
    Revision D0
    Instructions MMX, SSE, SSE2, SSE3, SSSE3, SSE4.1, SSE4.2, Intel 64
    Virtualization Supported, Disabled
    Hyperthreading Supported, Enabled
    Fan Speed 1960 RPM
    Bus Speed 132.7 MHz
    Rated Bus Speed 2388.0 MHz
    Stock Core Speed 2800 MHz
    Stock Bus Speed 133 MHz
    Average Temperature 98 °C
    Caches
    L1 Data Cache Size 4 x 32 KBytes
    L1 Instructions Cache Size 4 x 32 KBytes
    L2 Unified Cache Size 4 x 256 KBytes
    L3 Unified Cache Size 8192 KBytes


    RAM
    Memory slots
    Total memory slots 6
    Used memory slots 3
    Free memory slots 3
    Memory
    Type DDR3
    Size 12288 MBytes
    Channels # Triple
    DRAM Frequency 530.7 MHz
    CAS# Latency (CL) 7 clocks
    RAS# to CAS# Delay (tRCD) 7 clocks
    RAS# Precharge (tRP) 7 clocks
    Cycle Time (tRAS) 20 clocks
    Command Rate (CR) 1T
    Physical Memory
    Memory Usage 39 %
    Total Physical 12 GB
    Available Physical 7.25 GB
    Total Virtual 24 GB
    Available Virtual 19 GB
    SPD
    Number Of SPD Modules 3


    Motherboard
    Manufacturer EVGA
    Model 141-BL-E757 (Socket 423)
    Version OEM
    Chipset Vendor Intel
    Chipset Model X58
    Chipset Revision 22
    Southbridge Vendor Intel
    Southbridge Model 82801JR (ICH10R)
    Southbridge Revision 00
    System Temperature 26 °C
    BIOS
    Brand Phoenix Technologies, LTD
    Version 6.00 PG
    Date 3/11/2010
    Voltage
    +3.3V 3.312 V
    CPU CORE 1.047 V
    DRAM 1.505 V
    CPU TERMINATION 1.193 V
    NB CORE 1.124 V
    +5V 5.003 V
    +12V 12.332 V
    VSB3V 3.248 V
    CMOS BATTERY 3.184 V
    PCI Data
    Slot PCI
    Slot Type PCI
    Slot Usage In Use
    Bus Width 32 bit
    Slot Designation PCI0
    Slot Number 0
    Slot PCI
    Slot Type PCI
    Slot Usage Available
    Bus Width 32 bit
    Slot Designation PCI1
    Slot Number 1
    Slot PCI
    Slot Type PCI
    Slot Usage In Use
    Bus Width 32 bit
    Slot Designation PCI2
    Slot Number 2
    Slot PCI
    Slot Type PCI
    Slot Usage Available
    Bus Width 32 bit
    Slot Designation PCI3
    Slot Number 3
    Slot PCI
    Slot Type PCI
    Slot Usage Available
    Bus Width 32 bit
    Slot Designation PCI4
    Slot Number 4
    Slot PCI
    Slot Type PCI
    Slot Usage In Use
    Bus Width 32 bit
    Slot Designation PCI5
    Slot Number 5
    Slot PCI
    Slot Type PCI
    Slot Usage Available
    Bus Width 32 bit
    Slot Designation PCI6
    Slot Number 6
    Slot PCI
    Slot Type PCI
    Slot Usage Available
    Bus Width 32 bit
    Slot Designation PCI7
    Slot Number 7
    Slot PCI
    Slot Type PCI
    Slot Usage Available
    Bus Width 32 bit
    Slot Designation PCI8
    Slot Number 8


    Graphics
    Monitor
    Name Acer G24 on AMD Radeon HD 7800 Series
    Current Resolution 1920x1200 pixels
    Work Resolution 1920x1170 pixels
    State Enabled, Primary, Output devices support
    Monitor Width 1920
    Monitor Height 1200
    Monitor BPP 32 bits per pixel
    Monitor Frequency 60 Hz
    Device \\.\DISPLAY1\Monitor0
    AMD Radeon HD 7800 Series
    Device ID 1002-6818
    Subvendor Gigabyte (1458)
    Current Performance Level Level 1
    Voltage 0.825 V
    GPU Clock 0.0 MHz
    Bios Core Clock 150.00
    Bios Mem Clock 150.00
    Driver version 9.2.0.0
    BIOS Version 113-xxx-xxx
    Memory Type GDDR5
    Memory 2048 MB
    Count of performance levels : 1
    Level 1
    OpenGL
    Version 4.2.11931 Compatibility Profile Context
    Vendor ATI Technologies Inc.
    Renderer AMD Radeon HD 7800 Series
    GLU Version 1.2.2.0 Microsoft Corporation



    Here is a simple summary of Specy:

    Operating System
    Microsoft Windows 7 Professional 64-bit SP1
    CPU
    Intel Core i7 930 @ 2.80GHz 98 °C
    Bloomfield 45nm Technology
    RAM
    12.0GB Triple-Channel DDR3 @ 530MHz (7-7-7-20)
    Motherboard
    EVGA 141-BL-E757 (Socket 423) 26 °C
    Graphics
    Acer G24 (1920x1200@60Hz)
    2048MB AMD Radeon HD 7800 Series (Gigabyte)
    Hard Drives
    932GB Western Digital WDC WD1002FAEX-00Z3A0 ATA Device (SATA) 36 °C
    1863GB Western Digital WDC WD20EARS-00J2GB0 ATA Device (SATA) 37 °C
    932GB Western Digital WDC WD1002FBYS-01A6B0 ATA Device (SATA) 37 °C
    373GB Seagate ST3400620NS ATA Device (SATA) 38 °C
    Optical Drives
    HL-DT-ST DVDRAM GH24LS50 ATA Device
    Audio
    Creative X-Fi Audio Processor (WDM)
     
  4. tallin

    tallin Super Moderator Techie7 Moderator

    How about your temp files, have you cleared them - CCleaner. Please do not use the registry section of CCleaner, we do not recommend it.

    I see you have adequate RAM
    :)

    Did you uninstall Java and install the latest version and test again?

    Best we wait for Digerati or Zhuker to come by as they are the experts in your field on here.

    Best regards,
     
  5. tallin

    tallin Super Moderator Techie7 Moderator

  6. judas

    judas Techie7 New Member

    Thanks Tallin I will look this over but I think it may be a bigger problem then just video game performance. I think the poor performance in game is just a microcosm of a greater issue with my machine. Everything feels sluggish. I is just more prenounced while gaming.
     
  7. judas

    judas Techie7 New Member

    I ran the speccy program and I noticed something that may be a major issue. My motherboard is running at 28 degrees celcius while my CPU is at 100 degrees celcius right now. I am no computer expert but this seems incredibly high temperatue. This is without me gaming as well. This is just normal browsing the web.

    *EDIT*

    I just cleaned out the dust on my cpu and and the case and the temperature now reads 59 degrees celcius. This still seems high though.
     
    Last edited: Apr 20, 2013
  8. tallin

    tallin Super Moderator Techie7 Moderator

    ???? above
    ????? above

    Cleaning out your tower was my next question.

    Did you try to run your games again - and if so is there an improvement?

    Let us know how your computer is running now.

    kind regards,
     
  9. judas

    judas Techie7 New Member

    I cleaned out my temp folder but I just tested out the frame rate and the 3d mark test and it is definitely improved big time. I think this is because my cpu was running at 100 degrees celsius. Now it is running at 60 degrees. For example, I played Battlefield 3 and previously I was getting around 20 frames. Now that I cleaned out my case I am getting 70-80 frames. I think that this case can be closed. In the future I will dust out my machine more often.
     
  10. tallin

    tallin Super Moderator Techie7 Moderator

    Excellent - I suggest you clean out your tower once a month would be a good move.

    Glad you have solved your issue.

    kind regards,