Started yesterday. Laptop would not start just hung on welcome screen. Eventually got to boot and said needed to repair but wont do this. Sometimes starts in safe mode but have a black screen, no desk top and safe mode displayed in all four corners. If i try to start in safe mode with networking i get security messages coming up. Can get in through task manager. But freezes every now and again. Managed to run chkdsk/r but it gets to stage 4. 24% 1679 from 2000k+. This morning did get it to go to normal desktop but nothing would run and had to force shutdown. Also had flashing screens. Any help. Thanks
Try this again only provide Vista info, not XP. Try running chkdsk from the Recovery Console. Boot your Vista installation DVD When you see "Press any key to boot from CD or DVD", press Enter At the "Install Windows" screen, click on Repair your computer at lower left At the System Recovery Options screen, make note of the drive letter assigned to your boot drive (normally C and click Next At the Chose a Recovery Tool window, click on Command Prompt. You will be sitting at X:\Sources directory Run SFC or chkdsk If you did not note the drive letter of your boot disk, you can enter bcdedit and look at the osdevice line to see what it is. For sfc, type sfc /scannow /offbootdir=c:\ /offwindir=c:\windows and press Enter (use the letter from above) For chkdsk, type chkdsk c: /r and press Enter (use the letter from above). Let either run to completion undisturbed. If you don't have a install DVD, you can download a legal copy here: Download Official Windows Vista RTM with SP1 Setup Files (32-bit and 64-bit) Make sure you get the same version you have installed: 32 or 64 bit; Home Premium, Pro or Ultimate. If that doesn't resolve the problem then check the hard drive with the manufacturer's diagnostic tools. Hard Drive Diagnostics Tools and Utilities (Storage) - TACKtech Corp. Bootable Hard Drive Diagnostics
Managed to get disk. Run up as boot. Got first screen for country etc, next screen clicked on the repair computer but then it goes directly to "startup repair is checking your system for problems" when its done I try to testart again and same thing as it is booting from cd. Went to f12 and tried to start from hard drive but chkdsk runs again and hangs at the same file. It does say at the startup repair details: Root cause found: System volume on disk is corrupt. Repair action: file system repair (chkdsk) Result: completed succesfully. Error code = 0x0 Time taken = 370908 Two times it has done this. Sorry if spelling mistakes as having to do this off phone.
Done it this time and its allowed me to go to command pront. The sfc one runs really quickly a second or so, is this correct? The other is just hanging at stage 4 of 5 for ages. Chkdsk is verifying file data (stage 4 of 5) Stage 1 said 0 bad file records. Stage2 said deleting index entry ntprint.exe and wbemdisp.dll Then chkdsk is recovering lost files. Stage 3 seems ok. Sat at stage 4.
Have left it and come back after a hour. It says it has replaced bad clusters in 4 files. Seems to be doing something. Hard drve light seems to be perminantly on.
Let chkdsk complete if possible. That may resolve the problem so worth waiting on. I think it would be a god idea to run the hard drive diagnostics as well to see if there is physical problem with the drive.
Chkdsk has eventually finised. 36 hours. Laptop started up but cannot get any internet access. When in network and sharing ceter it cannot find any networks. Have tried to set one up but it will not allow me.
No connection to internet. Goes to network and sharing center. . Saying not connected to any network. . Then services (local).
Have just been running malawarebytes and laptop has stopped. Gone black screen and now a message. Logon process has failed to create the security optionsdialog. Failure-security options. Did have chance to see if drivers had any yellow ? Next to them and all ok apart from one called radial point.
Try running System File Checker from an Elevated Command Prompt. System Files - SFC Command - Vista Forums You should also run the hard drive diagnostic I mentioned previously.
Have had to leave it for now as I am going away. Managed to get off what I needed. Will try and do a full restore when I get back. Thanks for the help.
Have ended up getting a new laptop as needed for work. Have tried to do a full restore. But gets through everything, even letting me pick name and password then it just hangs on step 4 of the Toshiba screen and does nothing. So pretty sure its the hard drive. Cannot seem to run any of the diagnostics what you mentioned. Got it off the Toshiba website but when i put the disk in and try to boot it does nothing? Any other ideas. Is it in need of a new hard drive do you think?