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attempt to access invalid address?

Discussion in 'Windows XP Help' started by LadyLyric, Aug 13, 2004.

  1. LadyLyric

    LadyLyric Techie7 New Member

    Messages:
    3
    Operating System:
    Windows XP
    I am having a preplexing problem with my computer...Not everytime, but with a lot of software, when attempting to install, I get this stupid message,(attempt to access invalid address) and that is all. Can someone please tell me what to do about this? Thanks In Advance.
    Lady Lyric
  2. DJNafey

    DJNafey UK site moderator

    Messages:
    3,966
    Operating System:
    Windows XP
    That sounds like a memory (RAM) problem. Not definitely but that's what it sounds like. See if you can get MemTest installed. When you run it, it will thoroughly scan your memory for errors. I've never used it myself but I've heard good things about it from a couple of members on D-A-L.com.
  3. DJNafey

    DJNafey UK site moderator

    Messages:
    3,966
    Operating System:
    Windows XP
  4. LadyLyric

    LadyLyric Techie7 New Member

    Messages:
    3
    Operating System:
    Windows XP
    Thanks for your reply....I DL'ed the MEM TEST thingie, but hve no idea what it is doing. You said it could be other things? Could you expand on that? Thanx bunches!
  5. DJNafey

    DJNafey UK site moderator

    Messages:
    3,966
    Operating System:
    Windows XP
    Erm, well it could be something else causing the problem but I think the memory is the most likely thing and I'm not too sure how I would go about diagnosing something else. I think, being a techie, my plan of action would probably be:

    1. Replace the memory with 'known good' memory and see if the problem persists.
    2. If it does, put the old memory back in and remove all unnecessary hardware, e.g. modem, sound card, network card, etc.
    3. If the problem persists, re-connect all those parts and replace the graphics card.
    4. If the problem persists, put the old graphics card back in and format the hard disk and re-install everything again.
    5. If the problem persists, replace the processor.
    6. If the problem persists, put the old processor back in and replace the hard disk.
    7. If the problem persists, take out all the above parts that I now know are working OK and throw away the rest. Build another PC base unit (new case and motherboard) and use the spare parts that I kept.

    As you can see, I reckon it's a hardware-related problem but I haven't ruled out that installing Windows and all the programs again might help.

    I would diagnose this problem in the order above, starting with the thing that I think is most likely to sort it out and gradually working through less and less likely causes.

    That's the why I would tackle it but, because I bulid PCs all the time, I've got all of those spare parts to hand. I wouldn't suggest that you go out and buy all of those replacement parts new. If you can't confirm that the memory is OK, then it may be worth putting the PC into a PC repair shop or getting a skilled friend over to help.

    Maybe someone here can advise on what MemTest is supposed to do?
  6. LadyLyric

    LadyLyric Techie7 New Member

    Messages:
    3
    Operating System:
    Windows XP
    Thanks for the advise! I've solved the problem, and you would not believe what it was! :) I ran Norton Anti-Virus, and came out with 800+ viruses!!! (Have NO IDEA where they came from!) Norton was able to clean about half of the beasties, and I have to figure out how to get rid of the rest, but now the PC is working again. :) Most of the virus problems came from my boyfriends 19 year old son getting into those FREE (Yeah, RIGHT) porn sites. I guess some viruses try to stop you from detecting them, by not letting you install an anti-virus program. That means it stops most things from installing. :/ well, thanx again, gotta go chase the rest of the viruses off my machine!
    LadyLyric
  7. leesmithg

    leesmithg Techie7 New Member

    Messages:
    94
    Operating System:
    Windows NT
    XP's own zip utility should open it o.k. Sounds like some dialers and active x applications have been installed. I would also check your phone bill as most Pr0n sites use dialers now at £1.50 per minute to watch pr0n0's. Your HD needs more than a spring clean, needs to be stuck in factory strength bleach.

    Run adaware se personal and spybot search & destroy (updated definitions to latest, which is today) to clean up most of it, and check firewall logs to see where permissions have been granted. Advice, don't ever let other's use your PC.
  8. quietman18

    quietman18 Techie7 New Member

    Messages:
    1
    Operating System:
    Windows Vista
    The problem could be Google Chrome . Try unintalling it. Google Chrome prevented me from accessing Adobe Photoshop Elemnets.

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