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Read This First - IMPORTANT Instructions (updated 4/28/2013)

Discussion in 'Spyware, Adware, Viruses and Malware Removal' started by broni, Aug 1, 2010.

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  1. broni

    broni Malware Annihilator Techie7 Moderator Head Security

    Hi everybody and welcome to Techie7 :taz:

    If you'd like to receive some help with your infected computer, please follow all steps listed bellow:

    1. If you don't have third party firewall installed, make sure, Windows firewall is ON:
    - Windows XP, and Windows Vista/7 - Go Start>Control Panel. Double click Windows Firewall.

    2. If you have an antivirus program, make sure, it's up to date. Run full scan.
    If you don't have any antivirus program installed - download, and install ONE of these:
    - Avast! free antivirus: http://www.avast.com...avast-home.html
    - free Microsoft Security Essentials: http://windows.micro...rity-essentials
    - free Comodo Antivirus: http://www.comodo.co...y/antivirus.php
    Update it. Run a full scan.



    *************************************************************************************

    STEP 1.
    Please download Farbar Recovery Scan Tool and save it to your Desktop.

    Note: You need to run the version compatibale with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.
    • Double-click to run it. When the tool opens click Yes to disclaimer.
    • Press Scan button.
    • It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
    • The first time the tool is run, it makes also another log (Addition.txt).
    STEP 2.
    Start new topic in our Malware Removal forum and provide following logs:
    • FRST.txt
    • Addition.txt
    Make sure all logs are pasted not attached. Attached logs won't be reviewed.
    If some log exceeds 50,000 characters post limit, split it between couple of replies.

    DO NOT make any other changes to your computer (like installing programs,using other cleaning tools, etc.), until it's officially declared clean!!!
     
    Last edited: Nov 26, 2016
    ylind likes this.
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