I have a Microtek F1 scanner with the latest version of ScanWizard Pro Version 7.041. This a very new scanner here in Australia. Driver 4800 AF Scanner Version 1.06 software appears at the beginning. Every time I open the software and try to start a Pre Scan a dialog box pops up saying - FILESCAN MFC application has encountered a problem and needs to close. We are sorry for the inconvenience. Please tell Microsoft ………. I can't use this software because it closes down after the message. I did a Google on “FILESCAN MFC application has encountered a problem and needs to close” and it brings up several other people with similar scanner problems. Several; were using Microtek Scanners and Scan Wizard software. So this is not unique with my setup. I also run SilverFast scanner software with the same scanner and it works fine. The scanner itself works fine. The responses to the other people was often too technical for me to follow. I have spoke to Microsoft and they say the problem is not the XP operating system but the scanning software. I am running Windows XP with SP2 with a 380GB HD. Has anybody got a good suggestion how to fix this annoying problem. I am eager to try this software.