Problem: I've been trying all day to install Sims 2 on a new computer to no avail. The error that I constantly receive is as follows: "A problem occurred when trying to transfer the file 'TSBin\Sims2.exe' from the media. Do you want to retry to copy the file, or cancel the installation?" The options are: Retry and Cancel. Pushing Cancel ends the installation. Pressing Retry will bring out this error again. System Specs: OS: Windows XP Professional. SP2 Processor: AMD 64 3000+ Ram: 2G HD: 40G and 232G (sims dvd image and sims installed on 232G drive) Video card: NVIDIA GeForce 6600 GT All of this = more than enough to run Sims 2... certainly enough to install it What I've done: I've done a fair amount of research and have noticed that many others have also had this problem, however, I believe that mine is rather unique. The error is deceptive in that it appears to be due to a scratch on the dvd or faulty dvd drive -- or even a psuedo drive interfering with the installation. I know for a fact it is not. I conducted the following to ensure my conclusion: 1) Checked the dvd for scratches/smudges/etc 2) Checked the drive with other dvd's 3) Copied all contents of the dvd to my hard drive and attempted an install directly from the hard drive. 4) Closed and demounted all pseudo drives The results are always the same, regardless of these attempts. I have also attempted all the advice provided by: DLA threads http://www.d-a-l.com/help/showthread.php?t=36266&highlight=sims+instal http://www.d-a-l.com/help/showthread.php?t=35771 EA official help thread http://support.ea.com/cgi-bin/ea.cf...3RleHQ9SW5zdGFsbGF0aW9uIGNk&p_li=&p_topview=1 Still, no results. I have also attempted removing all previous EA data from my computer and this did not help. Also, changing the InstallShield folder name doesn't help either. Both of these, I believe, were suggested in the threads above. Google searches yield little to no aid, though they do explain that Windows XP may cause problems with Service Pack 2. I have XP and SP2 on my machine. Yet, these problems are often caused when the game is running. I can't even install the game. Once in a blue moon the game will install for some unknown reason. When that happens, I cannot play the game because of some error (0x000005). I think this error is due to a faulty instillation. What's more, the error is called "failed to initialize properly". this leads me to believe that it's origin is indeed a faulty installation. Request I realize that I am new on these boards, so I apologize if my question is not of the expected format. Any advice concerning my problem is greatly appreciated. I've almost given up on this game, which pains me because I do love the Sims. This forum is just about my last resort. Thanks for your time. One last thing... a reformat of my HD is not a solution I'm willing to try... though this was suggested on some other forums. A little extreme for a game, me thinks. No matter if the game is a source of endless entertainment.