Hi, i keep getting an error message saying windows media player has encountered a problem and needs to close.... it also says that the cause is 2AV plugin for windows media player, this is not in the add/remove programs list and does not come up when i try to search for it, its been going on for ages could you please help????
i have windows xp home
windowsmedia player 10

A first step would be:

Go to Start > Search (type in) Plug In

search the results for 2AV to see who installed it.

Thanks, i will try that

i have tried that and 2av plug in dos not come up, if i press ctrl+alt+delete, click on 2av plugin and end task, it closes windows media player

So when you run Media Player 10 this plug-in is listed in the task manager?

You don't know who might have installed it?

Most errors I see relating to shut downs & plug-ins have to do with burning software, mp3's etc. Do you have any programs like that?

edit:

Try opening your main drive C: ?
From My Computer open C: go to Program Files then Internet Explorer then PLUGINS ...see if you see the 2AV there

How about uninstall/reinstall?

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i installed it from this disk that i got with a magazine and ive been having problems with it for a long time and there used to be a folder called 2av plugin

none of the sites work Bear

Originally Posted by madmikejt12

i installed it from this disk that i got with a magazine and ive been having problems with it for a long time and there used to be a folder called 2av plugin

By 'it' do you Windows Media Player 10? or something else?