Can't print from Outlook, again

  1. #1
    xero is offline Elite Member

    Can't print from Outlook, again

    Some time back I posted a thread saying I could not print from Outlook (2007).
    Some kind soul replied, sheeting home the blame to a particular Windows update, which I removed, and I was able to print again.
    I have since set Windows Update not to show me that update again, so I haven't mistakenly reinstalled the same one.
    This problem has now recurred, and I understandably suspect a Windows update is again the source of the problem (I can print fine from other apps with no problem), probably one to do with junk mail filters for Outlook, but which one?
    If someone has experienced the problem also, I would appreciate some pointers.

  2. #2
    Digerati is offline Super Moderator
    Did you install any patches from yesterday. That may be the problem, however, I installed the patches and I can print from OL 2007.

    Do you get an error?

  3. #3
    xero is offline Elite Member
    Hi Digerati,
    Thanks for posting that. I did check and download the latest updates from Microsoft. And that solved the problem.
    Sorry for taking so long to reply, seems to have been a very busy and distracting period in my life.
    This fix sort of begs the question; why do Microsoft put out updates that hamstring their own products? I recall someone saying that MS does its beta testing on the public, and this kind of supports the statement.
    Thanks again to DAL for being there in times of need, very handy people. And nice too.

  4. #4
    Digerati is offline Super Moderator
    This fix sort of begs the question; why do Microsoft put out updates that hamstring their own products? I recall someone saying that MS does its beta testing on the public, and this kind of supports the statement.
    Microsoft actually goes to great lengths to prevent such occurrences and in reality, they have become very good at it - to the point cases like yours are very rare, and the exception to the rule. Note there are millions and millions of Outlook 2007 users. Yet, as far as I can tell, you are the only one that had this problem - this time.

    One of the greatest benefits of Windows is it's flexibility. There are dozens of motherboard, graphics cards, CPU, printer and RAM makers, for example, each producing many models of their products - nearly an infinite number of possible hardware combinations. And Windows must support them all, and make them play well together. That is a monumental task. And remember, within the first minute a new Windows computer is turned on for the very first time, it becomes a unique machine as each user configures his or her desktop to their own preferences. They install their own peripherals and their unique drivers. They install and setup their own security applications, network access, browsers, and office productivity software. And with nearly 1 Billion Windows machines out there, that is a lot of unique configurations so when put in perspective, Microsoft has done a pretty good job of ensuring updates don't break anything, IMO.

    It is not true that Microsoft does its beta on the public. But with so many possible hardware configurations, it is impossible for them to test on all before releasing these updates - especially if the update deals with a security issue that is time sensitive. So in effect, the public is the final beta tester, but I don't see how it could be any other way.

    So while flexibility is a huge asset for Windows based machines and their users, that flexibility is a liability too. But for me, I'll take the flexibility any day of the week. If I did not like that, I would buy a Mac.

  5. #5
    xero is offline Elite Member
    Hi Digerati,
    You make a number of good points. I suppose it easy to pint the finger when MS don't get things right. Don't know about a Mac though. Mac users always act so superior, and I find Apple more obnoxious than Microsoft.
    Thanks for your help

  6. #6
    Digerati is offline Super Moderator
    Don't know about a Mac though. Mac users always act so superior, and I find Apple more obnoxious than Microsoft.
    And you are right. Apple products, traditionally, are not very flexible, in comparison to the competition. For many years, if you wanted to add any software, peripheral or upgrade, you had very limited options, and you had to buy it from Apple. But at the same time, this allowed Apple absolute control over quality and compatibility - and instead of cutting corners, they did it right so Apple products simply worked, every time. Hard to argue that.

    To that, Steve Jobs passing yesterday is a huge loss to the world of technology. His passing has been compared to that of the music world loosing John Lennon, and that is probably right.

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