Hello, I would be very grateful if you could help address the following problem.

Symptoms: following the actions described below, I periodically I get the BSOD with the message: Stop 0x00000044, multiple IRP Complete Requests. There does not seem to be a specific sequence of events that causes the BSOD.

Recent actions: recently I have tried to fix the wireless network connection (Intel proset wireless) that has not been working for some time. I visited the dell site and downloaded and installed a number of driver updates for network, and also for communication and diagnostics.


Many thanks in advance for your help. Much appreciated.

Regards
Pierre

I removed the HJT Log - they only go in the malware removal forums, if asked for.

In researching your Stop 44 error, it seems this is often caused by a wayward NIC - network interface card - and a common solution was to replace it with a new card (they cheap). You might also see if this helps: Stop 0x00000044 Multiple_IRP_Complete_Requests

Thank you Digerati

Given that the NIC has worked for 5 years and the problem seemed to arise once I downloaded some drivers, would it not be better to address the driver problem, rather than buying a new NIC? Or might it have been a NIC problem that has been there for some time?

Thanks for the info on the HJT log. I found it strange that it seems that svchost.exe seems to be running 3 times. Is this possible? And could this be the cause of Multiple IRP Complete requests?

Thanks and regards.
Pierre

Open Device Manager.
Expand Network Adapters.
Double click on your NIC.
Select the Driver tab and click on Roll back driver.

See if that resolves the problem. If yes stay with the old driver.

Yes, trying drivers first is better. I suggested replacing with a new card because it forces a full driver and configuration rewrite. And some times, that is the only way to get the system to work. In many cases, you can then reverse the process and reinstall the old again. Since the system will see that totally different HW, it again forces a complete rewrite. As I noted, NICs are inexpensive, so the "investment" is minimal.

But again, if you can fix (or roll back) the drivers with success that is better, and cheaper.

It is common to have several (4, 5, or more) instances of svchost running.

Thank you for your advice and clarification. For the moment, I have completely disabled the wifi and bluetooth from running, and the BSOD has stopped. Not an elegant solution but will see me through until I get time to follow your advice (also, it seems to have confirmed where the problem lies).

As always, thank you all for your support.

Well, when you restore those services, do one at a time. Good luck.

Many thanks Digerati