I have a problem with my computor. it will not restore to a earlier setting. comes up with restore incomplete.

Welcome to D-A-L.

Laptop or Desktop? (In case the info will be required for future help on this thread.)

Do you have an OS (XP) CD or a Restore Partition (on D: for example)?

The first thing to do is make sure System Restore is enabled. (Start, Run, %SystemRoot%\system32\restore\rstrui.exe)

Then run a file check on the O/S.

If you have an XP CD:
Click START, RUN, type in:

sfc /purgecache

(This ensures that system files are copied from your Windows installation media, and files which may be infected/damaged with malware, or are corrupted, are not copied from your drive. Some of the files which are restored/replaced may need MS Updates applied. If sfc replaces any such files, you will have to reinstall updates for those files. (If you have Automatic Updates active, this will happen automatically.))

Then type in:

sfc /scannow

Have your XP CD handy.


If you do not have an XP CD:
Click START, RUN, type in:

sfc /scannow


Post back with your results.