Cannot install printer due to Print Spooler error

Hi!

I'm trying to help a friend of mine to reinstall a printer (HP Laserjet 1010) which has ceased to work. The printer is connected to a Fujitsu-Siemens laptop, A1630, Windows XP SP2.

I started by disconnecting the printer and then uninstalled the former driver and downloaded a driver from HPs website. When trying to "Add a new printer" - via the Control Panel and "Printers and faxes" - I got an errormessage telling me that the Service "Print Spooler" was not running. Searching on the net I found a Diagnostic Package ("Fix it") on a Microsoft page that could be used when there are problems when installing a printer etc. However, that package is not available for Windows XP.

I started "Print Spooler" - it was set on "Automatic" - but as soon as I tried to "Add a new printer" the Service "Print Spooler" was stopped. Checking on dependencies for "Print Spooler" it only listed "Remote Procedure Call (RPC)" and that Service was started.

Any help to solve this problem are very much appreciated.