I have just been trying to explain to someone else how to back up emails so she could reinstall Office and not lose emails from Outlook.
I use Thunderbird myself, and previously I have found my emails in Documents and Settings > My User Name > Application Data > Mozilla.
While writing the email to help my friend I tried to follow that path and I can't find my emails, or the relevant Application Data file, so I have confused myself. (And I haven't sent the email.) The path I have followed is C drive > Documents and Settings, and then I get a choice of Administrator, All Users, and Default User. I can't find Mozilla in the Application Data folder of any of those three folders, so if I want to back up my emails I can't. I am now concerned there may be something wrong in how I have my system set up.
So what should the path be? I have View Hidden Files checked, so I should be able to see the Application Data files.
Also, is there a simpler way to back up emails in Outlook?

Click on Start then Run, type cmd and press Enter.

What path does the Command Prompt window open to? That is who you are logged in as.

C:\Documents and Settings\xxxxxxxx>

Hi Ztruker,
Thanks for the very prompt response.
I followed your instructions, and got "C:\Documents and Settings\My Name>" which is what I was expecting to see when I went to Documents and Settings with My Computer. So why don't I see my name?
I have double checked to see if the radio button against View Hidden Files is selected, and it is.
Kinda confused here.

And here is a picture ...

Try unchecking the other two in Folder Options, View tab.

Hide extensions for known file types
Hide protected operating system files [Recommended]

See if that shows your account folder tree.

Also, from Start / Run, type %appdata% and press Enter.

That should open Windows Explorer in C:\Documents and Settings\yourname\Application Data.

Hi Ztruker,
I have already tried the %AppData% command and it takes me to the Application Data files I can't otherwise access.
And unchecking the two other, as you suggested, now allows me to see the folder like I should. The second one also provoked an impressive reaction from Windows!
Now that I can see the Application Data for Thunderbird (it wasn't in the Mozilla folder at all, only Firefox) I can see three items, registry.dat, profiles.ini and a folder called Profiles. The Profiles folder is 211mb. I think that is all there is supposed to be. If you use Thunderbird let me know if you see anything else, please.
When I have had to do Windows re-installations (touch wood) I back up the Application Data, as I have been burned by Moz Backup in the past. Doesn't work, mutter, mutter ... and I lost a lot of emails I would rather not have.
So why I could not see that folder without unchecking the two is probably a :how long is a piece of string" question, just Windows being Windows.
Thanks heaps for the pointers, and the solution to a bizarre problem.
I have another question regarding Thunderbird, but that is so I will start another thread.
Thanks again Ztruker, your blood is worth bottling!

Glad I was able to help.

I use SeaMonkey for Browser and E-mail so have no experience with Thunderbird so can't be any help there.

No worries,
The help you were able to offer was greatly appreciated.
Thanks