Hello i have a compaq presario v6000 and as you may or may not know there is a known hardware issue.I am about one month out of the 24 month warranty time.This laptop went from stable to intermittent power to dead as a doornail in the mater of hours.My question to you is,is there anything I can do at this point without having to send it to HP to recover from this?If you need all the details let me know.thanks

Hi maeday

What exactly is the details of the problem with your Laptop

Jim

HELLO.Ok bear with me I don't really know much about this computer stuff.Started on a Friday my wireless card would not work,I could not get onto the internet.By the next morning it was booting intermittently,still no wireless.I used the restore disks to reinstall.Same thing was happening it would boot sometimes other times it would come on but have no video.The next morning I could not get it to do anything.No lights,no noise no nothing.thanks for helping.

I take it you've checked the power leads and power plugs are OK.

Since you say you "don't really know much about this computer stuff" I feel
you have no alternative but to take it to your Local Computer Technician and let
them check out.
HP compaq presario v6000 have had problems of this nature in the past
See this article Having Problems with your HP Pavilion dv6000, dv9000 or Presario v6000 series Notebook? Matt's Blog
So it may be worth checking to see if you can get it repaired free
See here to find out if you qualify HP Limited Warranty Service Enhancement - HP Customer Care (United States - English)

Hope that helps


Jim

Hi...Jim,
In my last reply I indicated that "I don't know much about this computer stuff"...I am pretty sure I did not indicate that "I am a complete idiot".

Yes i have made sure the power cords and such work.This is a known issue with Hp.As I said I am about 1 month out of the "free" repair and HP says "unfortunately there is nothing we can do for you".


I would love to take it to a fix it guy but unfortunately times are hard.I do appreciate your attempt to "help".Thankyou for your time.

This is a known issue with Hp.As I said I am about 1 month out of the "free" repair and HP says "unfortunately there is nothing we can do for you".

HP is trying to pull the wool over your eyes telling you the above in quotes if your computer has the paperwork to show it is within the warranty period....

Here in OZ (Australia) we have a Department of Fair Trading which pulls those big companies into line when they try to bluff the consumer.

My advice, take it to wherever the warranty is accessed and demand that it be looked at immediately.

What shop did you buy it from? Also go there and make a fuss to get service. Let us know how you get on please.

kind regards,

Originally Posted by maeday69

Hi...Jim,
In my last reply I indicated that "I don't know much about this computer stuff"...I am pretty sure I did not indicate that "I am a complete idiot".Yes i have made sure the power cords and such work.

There was no intention to imply you were "a complete idiot".
The only way to resolve issue through forums like this is to start with the obvious and move to the complicated.
Sometimes people overlook the obvious.
If Talin's advice (which is well worth a try) gets no results.

There's a long discussion and advice on how you could possibly resolve it here : -
I have a Compaq Presario V6000 laptop which will... - JustAnswer
In one section you are advised to Try re-inserting the RAM (memory modules)

There is a how to by HP on this here
How to Upgrade and Install RAM Memory Compaq Presario V6000AU Notebook PC - HP Customer Care (United States - English)

How ever it does say at the end "If this doesn't work, then your motherboard or your RAM (and maybe display too) is damaged. You need to get it repaired or replaced".

Hope that helps.

Jim