Can someone HERE help?

  1. #1
    Derucksucks is offline Full Member

    Can someone HERE help?

    I posted this in the Windows XP help but no one seems to like me there. Also, I feel that it may be some sort of spyware that has caused the problem any way.
    Here's the original message. Screenshots are attatched.

    Quote Originally Posted by Derucksucks View Post
    When I boot my computer I receive the following error messages (see attached)

    Also, whenever I right click on the desktop the 3rd message comes up, and if I click cancel, then I get the options of arrange icons, refresh, properties, etc.

    Please advise.

    Thanks.

    Here's an hjt log also.

    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 6:54:04 PM, on 2/3/2010
    Platform: Windows XP SP3 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.6000.16981)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\SYSTEM32\acs.exe
    C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
    C:\WINDOWS\system32\LEXBCES.EXE
    C:\WINDOWS\system32\rundll32.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\system32\LEXPPS.EXE
    C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    C:\Program Files\Bonjour\mDNSResponder.exe
    C:\WINDOWS\System32\CTsvcCDA.EXE
    C:\Program Files\Java\jre6\bin\jqs.exe
    C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
    C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
    C:\Program Files\Network Associates\VirusScan\mcshield.exe
    C:\Program Files\Network Associates\VirusScan\vstskmgr.exe
    F:\Super_DVD_Creator_9.8\NMSAccessU.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\TomTom HOME 2\TomTomHOMEService.exe
    C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\System32\MsPMSPSv.exe
    C:\Program Files\Creative\Sound Blaster Live! 24-bit\Surround Mixer\CTSysVol.exe
    C:\WINDOWS\system32\Rundll32.exe
    C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE
    C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe
    C:\WINDOWS\system32\dla\tfswctrl.exe
    C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
    C:\Program Files\Logitech\QuickCam\Quickcam.exe
    C:\Program Files\Java\jre6\bin\jusched.exe
    C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe
    C:\Program Files\TomTom HOME 2\TomTomHOMERunner.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Common Files\Logishrd\LQCVFX\COCIManager.exe
    C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger .exe
    C:\Program Files\NETGEAR\WG311T\wlancfg5.exe
    c:\program files\logitech\quickcam\lu\lulnchr.exe
    c:\program files\common files\logitech\lu\lulnchr.exe
    c:\program files\common files\logitech\lu\LogitechUpdate.exe
    C:\WINDOWS\system32\igfxsrvc.exe
    C:\WINDOWS\system32\msiexec.exe
    C:\WINDOWS\system32\crypserv.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = Hotmail, News, Sport, Music, Movies, Money, Cars, Shopping, Windows Live from MSN UK
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = Bing
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = Yahoo! SearchBar Home Page
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = Bing
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = Hotmail, News, Sport, Music, Movies, Money, Cars, Shopping, Windows Live from MSN UK
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = Yahoo! UK & Ireland
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyOverride = *.local
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
    O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
    O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
    O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll
    O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.3572\s wg.dll
    O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\MSN Toolbar\01.02.5000.1021\en-us\msntb.dll
    O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
    O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
    O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\Sound Blaster Live! 24-bit\Surround Mixer\CTSysVol.exe /r
    O4 - HKLM\..\Run: [P17Helper] Rundll32 P17.dll,P17Helper
    O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE" /STANDALONE
    O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe" /StartedFromRunKey
    O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
    O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
    O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
    O4 - HKLM\..\Run: [UVS10 Preload] C:\Program Files\Ulead Systems\Ulead VideoStudio 10\uvPL.exe
    O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\cli.exe" runtime -Delay
    O4 - HKLM\..\Run: [DAEMON Tools] "C:\Program Files\DAEMON Tools\daemon.exe" -lang 1033
    O4 - HKLM\..\Run: [Ad-Watch] C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
    O4 - HKLM\..\Run: [LogitechQuickCamRibbon] "C:\Program Files\Logitech\QuickCam\Quickcam.exe" /hide
    O4 - HKLM\..\Run: [AdobeCS4ServiceManager] "C:\Program Files\Common Files\Adobe\CS4ServiceManager\CS4ServiceManager.ex e" -launchedbylogin
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
    O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe"
    O4 - HKCU\..\Run: [TomTomHOME.exe] "C:\Program Files\TomTom HOME 2\TomTomHOMERunner.exe"
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
    O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger .exe
    O4 - Global Startup: NETGEAR WG311T Wireless Assistant.lnk = C:\Program Files\NETGEAR\WG311T\wlancfg5.exe
    O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office12\EXCEL.EXE/3000
    O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~4\Office12\ONBttnIE.dll
    O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~4\Office12\ONBttnIE.dll
    O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\Office12\REFIEBAR.DLL
    O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/...oUploader5.cab
    O16 - DPF: {1239CC52-59EF-4DFA-8C61-90FFA846DF7E} (Musicnotes Viewer) - http://www.musicnotes.com/download/mnviewer.cab
    O16 - DPF: {205FF73B-CA67-11D5-99DD-444553540012} (CInstall Class) - http://www.funnytaf.com/fun/installer/Install.cab
    O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://photos.walmart.com/WalmartActivia.cab
    O16 - DPF: {48DD0448-9209-4F81-9F6D-D83562940134} (MySpace Uploader Control) - http://lads.myspace.com/upload/MySpaceUploader1006.cab
    O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx2.hotmail.com/mail/w3/resources/MSNPUpld.cab
    O16 - DPF: {8A0019EB-51FA-4AE5-A40B-C0496BBFC739} (Verizon Wireless Media Upload) - Cell Phones,Smartphones,Mobile Cell Phone Plans - Verizon Wireless
    O16 - DPF: {A8F2B9BD-A6A0-486A-9744-18920D898429} (ScorchPlugin Class) - http://www.sibelius.com/download/sof...iveXPlugin.cab
    O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/Ms...Downloader.cab
    O18 - Protocol: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll
    O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
    O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
    O23 - Service: Atheros Configuration Service (ACS) - Unknown owner - C:\WINDOWS\SYSTEM32\acs.exe
    O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
    O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\SYSTEM32\ati2sgag.exe
    O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
    O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.EXE
    O23 - Service: Crypkey License - CrypKey (Canada) Ltd. - C:\WINDOWS\SYSTEM32\crypserv.exe
    O23 - Service: FLEXnet Licensing Service - Acresso Software Inc. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
    O23 - Service: Google Software Updater (gusvc) - Unknown owner - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe (file missing)
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
    O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
    O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
    O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
    O23 - Service: Process Monitor (LVPrcSrv) - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
    O23 - Service: Macromedia Licensing Service - Unknown owner - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
    O23 - Service: McAfee Framework Service (McAfeeFramework) - Network Associates, Inc. - C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
    O23 - Service: Network Associates McShield (McShield) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\mcshield.exe
    O23 - Service: Network Associates Task Manager (McTaskManager) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\vstskmgr.exe
    O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
    O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
    O23 - Service: NMSAccessU - Unknown owner - F:\Super_DVD_Creator_9.8\NMSAccessU.exe
    O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
    O23 - Service: TomTomHOMEService - TomTom - C:\Program Files\TomTom HOME 2\TomTomHOMEService.exe
    O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe

    --
    End of file - 12754 bytes
    Attached Images

  2. #2
    broni is offline Senior Member
    I don't see any security issues here, so I'll move this thread to Windows section.

    First error seems to be coming from Adobe Reader Speed Launch.
    I suggest, you reinstall it, or better yet...
    I recommend, you unistall Adobe Acrobat Reader, which is a resource hog, and install FoxIt Reader: Download Foxit Reader 3.1.4.1125 - FileHippo.com, which is much smaller, and faster. It does very same thing.
    Make sure, you run "custom" install, and opt out from installing any extra toolbars.

    Second error comes from Daemon Tool. Also - reinstall.

    Third error comes from ATI CCC. You either reinstall it, or disable it as a startup. It's unnecessary for it to be a startup.

  3. #3
    Derucksucks is offline Full Member
    The third error doesn't occur at startup. It happens whenever I right click on the desktop or in a windows explorer window. It tries to install it. If i click cancel then I can access the properties menu like normal.

  4. #4
    broni is offline Senior Member
    That's why you have to disable it as a startup.
    Did you take care of two other problems?

    Re-run HJT and checkmark:

    - O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
    - O4 - HKLM\..\Run: [DAEMON Tools] "C:\Program Files\DAEMON Tools\daemon.exe" -lang 1033
    - O4 - HKLM\..\Run: [AdobeCS4ServiceManager] "C:\Program Files\Common Files\Adobe\CS4ServiceManager\CS4ServiceManager.ex e" -launchedbylogin
    - O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
    - O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe

    Click "Fix checked" button.

    Restart computer.

  5. #5
    Derucksucks is offline Full Member
    I fixed the checked ones and rebooted. I re installed daemon tools and foxreadit (or whatever it's called). I'm no longer receiving the two error messages at start-up. But I still received the error message when I right clicked. I tried to uninstall ATI CCC but i got an error message and the computer froze. I tried to install a new version of ATI CCC but got an error message and I'm not sure if it installed. I rebooted and now my dual monitors are reversed, and for some reason the internet isn't working at all, in Mozilla or IE. I don't know what to do.

  6. #6
    Derucksucks is offline Full Member
    Also, the computer is running abnormally slow.

  7. #7
    Derucksucks is offline Full Member
    I fixed the desktop problem. Still not sure how it happened though. I am still unable to connect to the internet, but I know it works because I am using this computer on the same network.

  8. #8
    broni is offline Senior Member
    Well, we definitely didn't remove anything what could have had impact on your internet connection.

    Turn off computer. Disconnect router, and modem from power source for 30 seconds.
    Power them back on.
    Restart computer.

    If that doesn't work, bypass router, and connect computer straight to the modem.

    If that doesn't work...
    Go Start>Run (Start search in Vista), type in:
    cmd
    Click OK (in Vista, while holding CTRL, and SHIFT, press Enter).

    In Command Prompt window, type in following commands, and hit Enter after each one:
    ipconfig /flushdns
    ipconfig /registerdns
    ipconfig /release
    ipconfig /renew


    Restart computer.

    If that doesn't work...
    Go Start>Run (Start search in Vista), type in:
    cmd
    Click OK (in Vista, while holding CTRL, and SHIFT, press Enter).

    At Command Prompt, type in:
    netsh int ip reset reset.log
    Hit Enter.
    Type in:
    netsh winsock reset catalog
    Hit Enter.

    Restart computer.


    If that doesn't work...
    Download, install, and run WinSockFix: Download WinSockFix 1.1.0.13 - WinSockFix - A free Winsock/Tcp repair utility - Softpedia (doesn't work in Vista)
    Restart computer, and check again.

    If that doesn't work...
    Download Dial-A-Fix (DAF) (doesn't work in Vista):
    http://wiki.lunarsoft.net/wiki/Dial-...C_and_articles

    Have XP CD available in case DAF needs a file. Likely not!

    Check all boxes on the screen (clear any restrictions if it shows any)
    Then click GO!

    When the entire page is finished click the HammerHead at bottom to go to the second DAF page.

    Here, one at a time, do the below:

    Reinstall BITS
    Reinstall Windows Firewall
    Repair Permissions
    Reset networking

    Watch for any File not found or other errors and make note as this may lead to the fix!

    Restart computer.

  9. #9
    Derucksucks is offline Full Member
    I bypassed the router, and now it is working fine. I think all the problems are solved now.

  10. #10
    broni is offline Senior Member
    Very well

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