wireless gone and cant open wireless config utility

  1. #1
    fabcards is offline Newbie

    wireless gone and cant open wireless config utility

    Hi there

    Not sure exactly what has happened but my laptop (inspiron 6400) used to have wireless connectivity but now appears to have disappeared.
    If i look under show all connections the wireless icon isnt there. In control panel if i click on wireless configuration utility nothing happens.

    I can see under device manager that i have 2 network adapters if that means anything to you
    1. 1394 net adapter
    2. Braodcom 440x 10/100 integrated controler


    In add remove programs i can see a dell wireless Wlan card...not sure of what else you need but any advice would be welcome....i have searched other forums and see advice on re installing drivers.....?

  2. #2
    Jim23 is offline Dedicated Member
    Hi fabcards Welcome to D-A-L

    If you right click on My Computer and select Properties
    Now select the Hardware Tab
    Then select Device Manager
    Now click on the plus beside Network adapters
    Are the any Yellow Exclamation marks beside the adapters there?

    Jim

  3. #3
    fabcards is offline Newbie
    no just the two mentioned above

  4. #4
    Jim23 is offline Dedicated Member
    Quote Originally Posted by fabcards View Post
    no just the two mentioned above
    Can you Check the side of the notebook for a sliding switch.
    Wireless Switch in the On Position?

    Jim

  5. #5
    fabcards is offline Newbie
    hi Jim

    I cant see any sliding switch on the sides...there is soemthing on the base alright but not sure what its for....it just seems to spring back when i slide it across

  6. #6
    Jim23 is offline Dedicated Member
    Quote Originally Posted by fabcards View Post
    hi Jim

    I cant see any sliding switch on the sides...there is soemthing on the base alright but not sure what its for....it just seems to spring back when i slide it across
    Sorry about that some laptops do have that switch and I thought it
    might be a simple solution
    Your Braodcom 440x 10/100 integrated controller is your Ethernet controller
    I don't see the wireless controller.
    If it wireless card is not seated properly it will not show up in Device Manager.

    If you feel confident about this you could unseat and reseat your Wireless Mini Card.
    Instruction from Dell on how to do this can be found here
    Documentation

    Follow the instructions carefully and especially the one's
    In section 1 Before you Begin
    Remove the card as instructed
    Then reinstall as per the No 5 Install the replacement card.
    Then restart your PC and see if you can now see it in device manager.

    Jim

  7. #7
    fabcards is offline Newbie
    so im basically taking it our and just putting it back in again?.


    now i wish i did have that simple switch on the side!

  8. #8
    Jim23 is offline Dedicated Member
    Quote Originally Posted by fabcards View Post
    so im basically taking it our and just putting it back in again?.


    now i wish i did have that simple switch on the side!
    Yes just to make sure its seated properly
    Hopefully then it will show up in taskmanager

    Oh for simple solutions

    Jim

  9. #9
    fabcards is offline Newbie
    Thanks for you help....now off to look for screwdriver!

  10. #10
    Jim23 is offline Dedicated Member
    Good luck let me know how you go on

    Jim

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