Help w/bug check analysis report

  1. #1
    pxlfreq is offline Newbie

    Help w/bug check analysis report

    hello - new to forum - not new to PC support. I'm simply looking for some additional eyes on this bug check analysis. I want to say it's a video driver issue, but not 100% sure and wanted some input...any thoughts? Any input or help troubleshooting would be greatly appreciated! :)

    =============================

    Loading Dump File [E:\WINDOWS\Minidump\Mini120209-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available

    Symbol search path is: E:\WINDOWS\Symbols
    Executable search path is:
    Unable to load image ntoskrnl.exe, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for ntoskrnl.exe
    Windows XP Kernel Version 2600 (Service Pack 3) MP (2 procs) Free x86 compatible
    Product: WinNt, suite: TerminalServer SingleUserTS
    Machine Name:
    Kernel base = 0x804d7000 PsLoadedModuleList = 0x8055d720
    Debug session time: Tue Dec 1 23:06:26.375 2009 (GMT-8)
    System Uptime: 0 days 16:22:31.104
    Unable to load image ntoskrnl.exe, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for ntoskrnl.exe
    Loading Kernel Symbols
    .................................................. .............
    .................................................. ..............
    .....
    Loading User Symbols
    Loading unloaded module list
    ...................
    Unable to load image nv4_disp.dll, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for nv4_disp.dll
    ************************************************** *****************************
    * *
    * Bugcheck Analysis *
    * *
    ************************************************** *****************************

    Use !analyze -v to get detailed debugging information.

    BugCheck 10000050, {e76584d8, 1, bd11a028, 1}


    Could not read faulting driver name
    Probably caused by : nv4_disp.dll ( nv4_disp!vppSubPictureUsingCelsius+8e8 )

    Followup: MachineOwner
    ---------

    0: kd> !analyze -v
    ************************************************** *****************************
    * *
    * Bugcheck Analysis *
    * *
    ************************************************** *****************************

    PAGE_FAULT_IN_NONPAGED_AREA (50)
    Invalid system memory was referenced. This cannot be protected by try-except,
    it must be protected by a Probe. Typically the address is just plain bad or it
    is pointing at freed memory.
    Arguments:
    Arg1: e76584d8, memory referenced.
    Arg2: 00000001, value 0 = read operation, 1 = write operation.
    Arg3: bd11a028, If non-zero, the instruction address which referenced the bad memory
    address.
    Arg4: 00000001, (reserved)

    Debugging Details:
    ------------------


    Could not read faulting driver name

    WRITE_ADDRESS: e76584d8

    FAULTING_IP:
    nv4_disp!vppSubPictureUsingCelsius+8e8
    bd11a028 895118 mov dword ptr [ecx+18h],edx

    MM_INTERNAL_CODE: 1

    CUSTOMER_CRASH_COUNT: 1

    DEFAULT_BUCKET_ID: DRIVER_FAULT

    BUGCHECK_STR: 0x50

    PROCESS_NAME: iw3sp.exe

    LAST_CONTROL_TRANSFER: from bd0bc363 to bd11a028

    STACK_TEXT:
    9f2cb7e4 bd0bc363 e1dd3800 00000000 e6a606c0 nv4_disp!vppSubPictureUsingCelsius+0x8e8
    9f2cb820 bd135c11 e20b4a40 bd0cb14d e18149e4 nv4_disp!_def_nv_d3d_context::ComputeUniqueness+0x b3
    9f2cbaf4 e472bcd0 00000001 e17d28f0 00000000 nv4_disp!CVideoRankine::DiBltExSubpic+0xc21
    WARNING: Frame IP not in any known module. Following frames may be wrong.
    9f2cbb28 00000000 00000000 00000000 00000000 0xe472bcd0


    STACK_COMMAND: kb

    FOLLOWUP_IP:
    nv4_disp!vppSubPictureUsingCelsius+8e8
    bd11a028 895118 mov dword ptr [ecx+18h],edx

    SYMBOL_STACK_INDEX: 0

    SYMBOL_NAME: nv4_disp!vppSubPictureUsingCelsius+8e8

    FOLLOWUP_NAME: MachineOwner

    MODULE_NAME: nv4_disp

    IMAGE_NAME: nv4_disp.dll

    DEBUG_FLR_IMAGE_TIMESTAMP: 4ac001a1

    FAILURE_BUCKET_ID: 0x50_nv4_disp!vppSubPictureUsingCelsius+8e8

    BUCKET_ID: 0x50_nv4_disp!vppSubPictureUsingCelsius+8e8

    Followup: MachineOwner
    ---------

    0: kd> lmvm nv4_disp
    start end module name
    bd012000 bd5b2880 nv4_disp M (pdb symbols) e:\windows\symbols\dll\nv4_disp.pdb
    Loaded symbol image file: nv4_disp.dll
    Image path: nv4_disp.dll
    Image name: nv4_disp.dll
    Timestamp: Sun Sep 27 17:21:53 2009 (4AC001A1)
    CheckSum: 005A34A0
    ImageSize: 005A0880
    Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4

    =======================

    PC Specs:
    +-----------------------------------------+
    | System Summary |
    +-----------------------------------------+
    Processor
    Processor: Intel Core 2 Duo 6300 1866 MHz
    CPU Clock: 1866.7 MHz (7.0 x 266.7 MHz QDR)
    Level 1 Cache: 2 x 32+32 kB (data+instr.)
    Level 2 Cache: 1 x 2048 kB
    Motherboard
    Motherboard Vendor: Asustek Computer Inc.
    Board Model: ASUSTeK Computer INC. P5B-Deluxe
    BIOS Version: AMI BIOS 08.00.12
    Chipset Name: Intel P965/G965 Express (Broadwater)
    Chipset Vendor: Intel Corporation
    Chipset: P965/G965 Memory Controller Hub
    Southbridge Vendor: Intel Corporation
    Southbridge: 82801HB/HR (ICH8/R) LPC Interface Controller
    DMI/SMBIOS Version: 2.4
    Memory
    Memory Size: 2096236 kB (2047.11 MB)
    System Memory: 2048 MB
    Memory Module: 1024MB DDR2-800 SDRAM (Golden Empire)
    Memory Module: 1024MB DDR2-800 SDRAM (Golden Empire)
    Storage
    HDD Model: Maxtor 7H500F0
    HDD Size: 476940 MB (465.76 GB)
    HDD Model: SAMSUNG HD160JJ
    HDD Size: 152627 MB (149.05 GB)
    HDD Model: Ext Hard Disk
    HDD Size: 476940 MB (465.76 GB)
    CD/DVD Model: TSSTcorpCD/DVDW SH-S182D
    CD/DVD Speed: 48x (Write: 48x)
    CD/DVD Model: ASUS DRW-1612BL
    CD/DVD Speed: 48x (Write: 48x)
    Video
    Monitor Vendor: BenQ
    Monitor Model: BenQ FP222W (Digital)
    Video Chip Vendor: Nvidia Corp
    Video Chip: GeForce 8800 GT
    Video Memory Size: 512 MB
    Sound
    Sound Chip Vendor: Intel Corporation
    Sound Chip: 82801H (ICH8 Family) HD Audio Controller
    AC'97/HDA Codec Name: Analog Device AD1988B
    Operating System
    Operating System: MS Windows XP Professional (5.1.2600 Service Pack 3)
    Last edited by pxlfreq; 02-12-2009 at 05:52 PM. Reason: adding PC specs

  2. #2
    Dan Penny is offline Staff
    Welcome to D-A-L.

    See if this is of any help to you;
    http://www.ehow.com/how_5155420_stop-nvdispdll.html

  3. #3
    pxlfreq is offline Newbie
    Thanks for the suggestion, Danny

    But don't I need that DLL for proper NVIDIA driver function?

    I did read on that page you referenced that the Nv4_disp.dll was intended for Win2k compatibility, yes, but that particular file also shows as the main DLL for the driver in general when I do a sys info....so I'm confused.

    I'm running winxp sp3 w/ Nvidia gpu - 8800GT - I guess I assumed that DLL was necessary for driver functionality either way...no?

  4. #4
    Dan Penny is offline Staff
    As the article states, it's basically for Win 2000.

    Try renaming the file and rebooting. If things are OK after the reboot, you can then either retain it, or delete it.

+ Reply to Thread