XP downloading problem

  1. #1
    Katzyin is offline Dedicated Member

    XP downloading problem

    Congrats on the merge!
    My daughter inherited a pc running xp home. It was slow clogged up and kept crashing. I did a clean off and re installed xp. All went well until i tried to download the anti virus, (paid). The downloading was saying 12 hours took for ever to get anywhere. When it did seem to eventually get there the file was corrupt or missing something. I downloaded it on my pc and transferred it thinking i had out witted it. But now I need to download the updates and I am having the same problem. Anything else i am installing from disk goes on fine. What i would like to ask is is there a hardware problem with this machine or is there something I can do to fix it?
    Willing to furnish you with anything else you would like to know, thanks.

  2. #2
    Digerati is offline Super Moderator
    So the computer works fine otherwise? The only problem is downloading files? Can you surf the Internet okay?

    Any errors in Device Manager? How does this computer connect to the Internet? How much free disk space on the drive? Did you install the motherboard drivers after installing Windows? These you can get on the disk that came with the motherboard or computer, or you can download (perhaps with another computer) the drivers from the PC maker's or the motherboard maker's web site.

  3. #3
    Katzyin is offline Dedicated Member
    Thanks for being so prompt. yes can surf the net, checked device manager and there were yellow question marks before the section other devices.
    PCI device
    PCI simple communications controller
    SM bus controller
    Video controller all have yellow ? before them.
    Can not find out how to identify the motherboard and there were no disks with the pc she got.
    Am willing to use my pc to download anything that may help.
    There is just 3% of the disk space used.
    Hope that helps and is understandable, thank you.

  4. #4
    Dan Penny is offline Staff
    To get a detailed report of all your (recognized) machines hardware;

    Download, install, and run Everest Home Edition on this machine. (Clean FreeWare)

    Once it's finished loading and running, click on the Report Wizard in the Menu Bar. Save all hardware related pages (the default) to a TEXT file. (It will save it to C:\Program Files\Lavalys\EVEREST Home Edition\Reports by default, unless you redirect it.)

    Compress (zip) the Everest Report text file and attach that zipped text document to your next posting. (When posting, click on Advanced, and just below the posting box you'll see "Additional Options", and within that, "Attach Files". Click on "Manage Attachments" and follow the prompts. Browse to the file and choose UPLOAD.)

  5. #5
    Katzyin is offline Dedicated Member
    Think I have done this right, says there is an attached zipped file.
    Attached Files

  6. #6
    Dan Penny is offline Staff
    Sorry to take so long in getting back.....

    Download this; (~30 MB file)
    NOTE: Link removed as file was corrupt.

    and install it on the troubled machine. If you have trouble, boot to SAFE MODE and install. Reboot after installation.

    Report back with what is left on the list (from your post # 3).
    Last edited by Dan Penny; 25-09-2009 at 09:08 PM.

  7. #7
    Katzyin is offline Dedicated Member
    Sorry have tried a few times it says it is incomplete or corrupt. Could you send it again please, thank you.

  8. #8
    Dan Penny is offline Staff

  9. #9
    Katzyin is offline Dedicated Member
    Here it is I do hope it is right, thank you for your time.
    Attached Files

  10. #10
    Dan Penny is offline Staff
    What is left unresolved from this list (your Post #3) since you installed the Chipset drivers I provided;

    PCI device
    PCI simple communications controller
    SM bus controller
    Video controller (This would be your nVIDIA GeForce 6200SE TurboCache. Are the drivers for this loaded?

    If not; http://www.nvidia.com/object/winxp_190.62_whql.html
    Last edited by Dan Penny; 24-09-2009 at 08:56 PM.

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