I have been receiving an error message which says that there a Win32 application error & needs to shut down. The system hangs thereafter & I have to reboot, Can anyone help, plse? Thank you..

Welcome to D-A-L.

Do you have an XP CD, or did your machine come "pre-loaded"?

In either case..... (Boot into SAFE MODE if necessary)

Run a file check on the O/S.

If you have an XP CD:
Click START, RUN, type in:

sfc /purgecache

(This ensures that system files are copied from your Windows installation media, and files which may be infected with malware, or are corrupted, are not copied from your drive. Some of the files which are restored/replaced may need MS Updates applied. If sfc replaces any such files, you will have to reinstall updates for those files. (If you have Automatic Updates active, this will happen automatically.))

Then type in:

sfc /scannow

Have your XP CD handy.


If you do not have an XP CD:
Click START, RUN, type in:

sfc /scannow

Post back with your results.

Never mind. I see Dan is already working with you. Sorry.

My XP came pre-loaded ... will try out your suggestion & update later.
Thank you, Dan!