Can someone please help me. I am working on a video project and the I can not get the audio to work on my videos. I open the video in almost all the video programs and players and I see the levels moving telling me the audio is there but I cant hear it. Please advise

Welcome to techhelpforum.

Is your audio working normally other than this issue?

Even if it is, please verify all of the following;

Open Control Panel - Sounds and Audio Devices. On the Volume tab, ensure Mute is not checked.

Click the Audio tab. Is your sound device listed in the Sound playback box?

Click the Voice tab. Is your sound device listed in the Voice playback box?

Go back to the Volume tab. Under Device volume click on Advanced. In the Play Control window that opens, click Options in the menu bar. Click Properties. Is your sound device listed under Mixer device?

In the lower half of the window, put a check mark in Auxiliary, and any other boxes which may be connected/associated with your video player.

Post back with your results and any further questions.

Other audio is working. I can play other things but When I play videos I cant get the audio. I see levels but no sound. The codec is missing someone said. What do I do?? I try it in or 8 programs and the same thing happen levels and no sound. Even in windows movie maker same.

Describe the source files. Where did you get them? Did you create them yourself, or were they downloaded from the net?

I imported them off my cam the video of the web work ok

Even if it is, please verify all of the following;

Open Control Panel - Sounds and Audio Devices. On the Volume tab, ensure Mute is not checked.

Click the Audio tab. Is your sound device listed in the Sound playback box?

Click the Voice tab. Is your sound device listed in the Voice playback box?

Go back to the Volume tab. Under Device volume click on Advanced. In the Play Control window that opens, click Options in the menu bar. Click Properties. Is your sound device listed under Mixer device?

In the lower half of the window, put a check mark in Auxiliary, and any other boxes which may be connected/associated with your video player.

Did you do the above?

What is the file extension of the source (original) files? (ie; .avi, .wmv, .mpg, .mpeg, etc, etc.)

As far as codecs go, these are supposed to be of the type that "works for all players" etc. I've used the Klm and it works for any players I use.
http://findfiles.com/list.php?string...459&db=Mirrors

The Vista codecs supposedly works on XP.
http://findfiles.com/list.php?string...783&db=Mirrors

If you use DivX.
http://www.divx.com/divx/windows/

To answer your question


The video format is avi and mpg and it has been working ok until I have been getting security messages about a hijacker on my computer and I think I have some virus that will not let me finish my virus scan and it keeps saying a am running a error when it is almost finish scanning and it disconnects my live protection. I am using Kaspersky Internet Security 6.0. I dont know what to do. I may just take it to the shop. I even tried the restore and still no change.

... until I have been getting security messages about a hijacker on my computer and I think I have some virus that will not let me finish my virus scan ...

Well this is good information to know.

Try the measures outlined here; Cleaning Out Malware http://www.techhelpforum.com/showthread.php?t=5808
If this doesn't help, or (other) issues remain which cannot be resolved through these measures,,,,,,

Unfortunately at this time, this site has a shortage of HJT log analysts so please go to our sister-site; Follow the instructions here-> HiJackThis prerequisites.
There are important measures outlined here which affect and "optimize" the outcome of your HJT log.

Then post your log in a new thread in the Spyware, Adware, Viruses and HijackThis Logs Forum.

You will have to become a site member in order to post.