System Restore Won't Work!!!!!!!

  1. #1
    kspoon is offline Newbie

    System Restore Won't Work!!!!!!!

    Ok, I got a virus yesterday morning and spent the whole trying to get rid of them. After several anti virus software, I still have a white background which is a folder that's opened. I also can't system restore my computer to the night before all of this happened. Could someone please help me?


  2. #2
    Dan Penny is offline Techie7 Staff
    Welcome to techhelpforum.

    You could try to start system restore from a command prompt;
    http://support.microsoft.com/kb/304449/#top

    Keep in mind though that depending on the damage caused by infection, restore points may be damaged as well.

    If you can start the machine into any form of windows (Safe Mode etc);

    Try the measures outlined here; Cleaning Out Malware
    http://www.techhelpforum.com/showthread.php?t=5808
    If this doesn't help, or (other) issues remain which cannot be resolved through these measures,,,,,,

    Please go to our sister-site; (Unfortunately at this time, this site has a shortage of HJT log analysts.)

    Follow the instructions here-> HiJackThis prerequisites.
    There are important measures outlined here which affect and "optimize" the outcome of your HJT log.

    Then post your log in a new thread in the Spyware, Adware, Viruses and HijackThis Logs Forum.

    You will have to become a site member in order to post.

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