Help PLEASE

  1. #1
    kharley is offline Newbie

    Help PLEASE

    I am having several problems but all of the advice i've gotten nothing works so I am hoping to find a solution here. I started out with the problem when I rebooted it would tell me no operating system found. I am getting an error on my floppy drive, and an error on my mouse. I ran a test on my HD it failed so I replaced it. for about a week now I haven't had the no operating system found error but I still have the others. I ran the Memtest86 and checked my ram but it passed. I even replaced my floppy drive and ribbon and replaced my battery still getting the errors on my floppy and mouse. I am at the end of my rope here I am disabled I am by myself most of the time and my computer is my best friend. I live on a very limited income so I cant afford to buy another one, but I cant function without one either. I am not a tv person so I get really depressed and disfunctional when it's sick. I am not very computer smart when it comes to fixing one but willing to learn, I hope you have some advice I can try, i'm willing to try anything at this point, Thank you.:helpme: :cry:

  2. #2
    kharley is offline Newbie
    Well I guess nobody in here has any suggestions at all, Thank you.

  3. #3
    Dan Penny is offline Staff
    " I even replaced my floppy drive and ribbon and replaced my battery still getting the errors on my floppy and mouse."

    What "errors" are you getting?

    If the floppy drive light stays on it means your data cable is "flipped" at one or both ends. Ensure the cable connectors coincide with Pin 1 on the motherboard and on the drive. The edge with the red or blue stripe should be on Pin 1. Also ensure the power connector is on properly. (On the drive.)

    Please explain what errors you are getting.

    What type of mouse are you using? Serial type (old 9 pin connector), USB, PS2, Laser?

  4. #4
    steveie85 is offline Newbie
    The mouse could be no good. However they are cheap(around $10) at most places. As for the floppy drive, I would check what Dan said and that should work if it was backwards. Also check the boot order. Your hard drive should be first. For most computers hit F10 or F12(it will say BIOS hit F2 and boot settings hit F12 for example). It will tell you how to change the boot order. If you still have problems then post back and we will try to help you.

  5. #5
    Mrs. Digerati D-A-L Guest
    Also check the boot order. Your hard drive should be first. For most computers hit F10 or F12(it will say BIOS hit F2 and boot settings hit F12 for example)
    Actually, the HD does not have to be first. Many people prefer to have the CD or exterior drive as the first so it will depend on your hardware setup and preference. The default is normally the floppy, although for security, that is not recommended.

    Also, the most common method used by most motherboard makers is to press the Del key to enter the BIOS Setup Menu. However, Steve is correct and F keys are sometimes used as well. You will need to watch the monitor during the boot process to see which key.

    It is not likely your floppy error and your mouse error are related, unless your BIOS is corrupt. When you replaced your battery, that would have reset your BIOS to the default out-of-the-box settings. You would have had to set the date/time and the system should have then recognized and configured the BIOS with your drive information. You would have had to select Save and Exit to ensure the settings held for the drives. If you did not Save, you need to enter the BIOS Setup Menu, verify your drives are recognized, then save, then see what happens after the reboot.

    As for your mouse, I agree with Steve, they are inexpensive, or you can simply swap with a friend for a text. Be sure to power down AND UNPLUG (or hit master power switch on back of the power supply, if equipped). Unplugging ensures the +5Vsb standby voltages are removed from all the motherboard buses. Once powered off, then swap the mouse and power up. Note your mouse problem could simply be a loose connection in back too.

    Most importantly, reiterating what Dan said, what do the error messages say?

  6. #6
    steveie85 is offline Newbie
    Your right the hard drive dosen't have to be. Its just my opinion that it should be, and I do know a lot of people who agree with me, but its all opion and prefernce. I never thought of the lose connection for the mouse. The error message will help big time. If you go to the manufactures website if its from a company like compaq or dell and go to there help and support and type in the error code or keywords in the error and search it will tell you what might be the issue and how to fix it.

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