Additional Information
NOTE: Norton Ghost™ is available on Dell™ Dimension™ and Inspiron™ systems that shipped on or after Oct. 18, 2005 in the Americas. If your system does not have Norton Ghost available, please refer to: 295204 - Software Reinstall Guide [ All Microsoft® Windows® Operating Systems ] for installation instructions.
Verify the modem or network cable is detached from the computer.
Start the computer.
When the Dell splash screen appears, press <Ctrl>+<F11> and release them at the same time.
NOTE: Press the key combination only once. If you press them more than once, a keyboard error occurs; repeat the above steps.
The Symantec|Dell Recovery Environment End User License Agreement screen appears.
Click Accept.
The Symantec Recovery Disk window appears displaying two options:
Recover My Computer
To restore your computer to a backup point:
Click Recover My Computer.
The Select Recovery Point window appears.
Click to select the recovery point from which you want to restore, and click Recover My Computer.
Follow the on-screen instructions to complete the recovery process.
Recover My Computer to Original Dell Configuration
To restore your computer to its original Dell configuration:
Click Recover My Computer to Original Dell Configuration.
The Recover My Computer Wizard window appears.
Click Yes, and press <Enter>.
A Recover My Computer Wizard dialog box appears.
Click Yes, and press the <Enter> key.
The Ghost32 window appears, and the restore process begins, which takes approximately 8 to 10 minutes to complete. When complete, the computer restarts.