Greetings, When I try to launch Outlook 2002 I get the following error

"Cannot Start Microsoft Outlook. Outlook Requires Microsoft Outlook Express 4.01 or greater. You can install Outlook express by running IE5Setup.exe fron the IE5 folder locatred on your CD through the Windows Update website"

My System has WIn XP SP2 which had Outlook Express 6.0 installed already. I have reloaded XP, Outlook and Outlook Express. Still same issue.

Any ideas?

Thanks

I would suggest repairing OE6 or upgrading to IE7 which will upgrade OE as well. If you have problems repairing:

If you are having problems only with Outlook Express 6, proceed as follows:

[Start] [Run] [Regedit]
Registry Key: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{44BBA840-CC51-11CF-AAFA-00AA00B6015C}
Modify/Create the Value Data Type(s) and Value Name(s) as detailed below.
Data Type: DWORD // Value Name: IsInstalled
Setting for Value Data: [Change the Value from 1 to 0]
Exit Registry

http://www.theeldergeek.com/repair_r...e_and_oe_6.htm

Ther are several Microsoft pages regarding this error as well as a ton of forum trial and errors as seen in these links:

http://groups.google.com/groups?q=Ou...roups&ct=title

http://www.google.com/search?sourcei....01+or+greater

I have 2 entries for that key. Neither looks as if applies to OE 6.0.
See Attached

Thanks

Sorry I just get a blank notepad from that attachment.

Try this again.


Thanks

You have highlighted the line 44BBA848 etc.

You want 44BBA840 etc.

That was the second one on the image. I will attach again. Tried IE 7 and still had the same issues.

Thanks for all the repllies

When I open that key I see this:



Does your Outlook Express work OK?

Yes. it works

Most of these threads run around the same circles and I have found no solution. Sorry.

http://groups.google.com/groups?q=Ou...roups&ct=title

You might try posting to one of the above Outlook newsgroups but as you can see the replies from all the MVP's appear to go nowhere but where we've been.

I don't know why your registry is different than mine. Why you do not have the IsInstalled value.

That may or may not be the issue. At this point I don't know what to add.