Error

  1. #1
    kinky_ed is offline Newbie

    Error

    When i insert a blank cd into my re-writer it restarts my computer, this is the error msgs.

    Error

    STOP: 0X0000008E (0xC0000005, 0X806D0753, 0XB81244CC, 0X00000000)



    BCCode : 1000008e BCP1 : C0000005 BCP2 : 806D0753 BCP3 : B6BEDD68
    BCP4 : 00000000 OSVer : 5_1_2600 SP : 2_0 Product : 768_1


    C:\DOCUME~1\EDWARD~1\LOCALS~1\Temp\WER8dbb.dir00\M ini032007-01.dmp
    C:\DOCUME~1\EDWARD~1\LOCALS~1\Temp\WER8dbb.dir00\s ysdata.xml


    I hope that makes sence to someone and can anyone help please?


  2. #2
    jephree is offline ¨*·.¸ «.·°·..·°·.» ¸.·*¨
    Is this a new problem? Did the drive ever work OK? You might try to send the message to Microsoft. Sometimes they will reply. Or you can try to analyze the dumps via the info after these basic specs:

    0x0000008E: KERNEL_MODE_EXCEPTION_NOT_HANDLED
    (Click to consult the online MSDN article.)
    A kernel mode program generated an exception which the error handler didn’t catch. These are nearly always hardware compatibility issues (which sometimes means a driver issue or a need for a BIOS upgrade).

    0xC0000005: STATUS_ACCESS_VIOLATION
    A memory access violation occurred.


    :::::::::::::::::::::::::::::::::::::::::

    Steps to begin the diagnosis of BSOD errors aka Blue Screen of Death



    Check your Event Viewer via Administrative Tools.

    Open the System as well as Application tabs and look for red X errors that coincide with your problem. Details here:

    How to view and manage event logs in Event Viewer in Windows XP

    Basic information on Event Viewer errors can be found here: EventID.Net




    Also turn off the auto restart function:

    How to turn off Auto Restart in XP

    Right click on My Computer

    Select Properties

    Select the Advanced tab then the Startup & Recovery section

    Select the Settings button

    Uncheck "Automatically restart" and then click Apply



    This will give you a Blue Screen with the error message rather than restarting the computer.

    Write down the error detail then use the reset button on the computer to restart.


    Also while in this section change the Write debugging information setting to:

    Kernel memory dump


    Basic information about these errors can be found here:

    Troubleshooting Windows STOP Messages




    Then if your Blue Screen is showing a Memory Dump do the following:


    Go to start | Search | All files and folders and type in .dmp in the All or part of the file name: box.
    Note the location of your .dmp files.
    If no .dmp files check for minidump.
    Remember this location and the path that leads to it.

    Then:

    1) Download and install the

    Debugging Tools from Microsoft

    All you need do is download and install this. Make no attempt to start or run it.

    2) Download and install this

    debugwiz

    This is a DOS based batch file that will command the above Microsoft Tools.

    3) Open the Wiz & Browse to, or paste in the path to, your .dmp file.

    4) After the Wiz creates a Text document attach it back to your thread.



    If you are looking for links on how to interpret this data for yourself try here first:

    Using the Windows Debugger:
    Exceptions, Bugchecks, and Register Context

    A memory access violation occurred.

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