during a video game, my computer blue screened and gavethis error. I ran antivirus, checkdisk, a various other things. I cannot figure out the exact problem. I am not very computer oriented, please help.

This Microsoft's page on that error:

http://support.microsoft.com/kb/315266


If you haven't already change the following setting to get the full error message:

How to turn off Auto Reboot in XP

Right click on My Computer

Select Properties

Select the Advanced Tab->Startup & Recovery section

Select the Settings button

uncheck "Automatically restart" Apply".

This will give you a blue screen with the error message rather than rebooting the computer.


Also:

Check your Event Viewer via Administrative Tools.

Open the System as well as Application tabs and look for red X errors that coincide with your problem. Details here:

http://support.microsoft.com/kb/308427




Also if your blue screen is showing a memory dump do the following:



Go to start | search (type in) .dmp
Note the location of your .dmp files.
If no .dmp files check for minidump.
Remember this location and the path that leads to it.

Then:

1) Download and install the

Debugging Tools from Microsoft

All you need do is download and install this. Make no attempt to start or run it.

2) Download and install this

debugwiz

This is a DOS based batch file that will command the above Microsoft Tools.

3) Open the Wiz & Browse to, or paste in the path to, your .dmp file.

4) After the Wiz creates a Text document attach it back to this thread.


If you are looking for links on how to interpret this data for yourself try here first:

http://www.wd-3.com/archive/registercontext.htm