Please help me to recover files

  1. #1
    rusty nail is offline Newbie

    Unhappy Please help me to recover files

    Hi there all. Can anyone help me please?

    I have been given the task of repairing my brother-in-laws PC. It is an Emachine which self distructed when an ipod was plugged in. The power surge took out the motherboard and the PSU. I have replaced both but as the motherboard is slightly different, you guessed it, it wont boot. The problem I have is that the hard drive contains lots of important information which I need to extract. Using a USB-IDE addaptor I can access the drive OK with my PC, but I cannot see or do anything with the 'My Documents' under the user section as it is all protected. Is there anything I can do to get these files off?
    Please let me know if there is.
    Thank you all.


  2. #2
    jephree is offline ¨*·.¸ «.·°·..·°·.» ¸.·*¨
    As long as it was not Encrypted you can do the following:

    http://support.microsoft.com/?kbid=308421

  3. #3
    rusty nail is offline Newbie
    Thank you jephree, it is easy when you know how. It worked a treat and everything is saved. Thank you once again :yippee:

  4. #4
    jephree is offline ¨*·.¸ «.·°·..·°·.» ¸.·*¨
    Thanks for the update and the thanks.

    Glad all is well. Let us know if we can help further in the future.

    PM me if you want this thread reopened.

Closed Thread