HI,
i am new to this so here goes.
when i open contol panel and attempt to open internet options by double clicking (as normal ) it will not open. a window quickly flashes but it is too quick too see. also, when opening internet explorer (msn home page or others) the tool bar accross the top ( file,edit,view etc. ) is missing. i can open web pages but can not download anything.
helpppppp........
ta
len

If you right click up top there you should see the option for Menu Bar. Check it.

Also you can try to open Internet Options from the Control Panel.

But as this appears to be possibly a malware infection as a first response please follow the instructions in this post:

http://www.techhelpforum.com/showthread.php?t=3702

Then start a new thread in that (HijackThis) section.

thanks,
will try advised, but at 55 years of old and new to this game might take a while.
cheers.

Let us know if we can help further. :freaksmi:

hi
i have adaware se 1.06 and have completed advised action, it found a few cookies but nothing else. i still can not open internet options from any location and still can not download from any sites and still no menu bar.
hair pulling out time. i have also ran several virus checks using a.v.g. (newest version with all updates).
ta Len.

hmm. AVG and such cant find any viruses or something? maybe you can try TrendMicro's Housecall. it's an online anti-virus program. free and quite good. i can't seem to find it's link now though. i'll post it later if i can find it.

and i think it's best you get HijactThis and post a log of it for Neal or Jephree to analyze it. they're great help at that.

Hi,
Thanks to all, I had a mate come round and apparrently there were five files
missing on the ie7 download which stopped it operating and also stopped it being uninstalled, he managed to transfer the missing and I now have ie7 up
and running ( for the time being, judgeing by other peoples problems with this upgrade) which also solved the other problems mentioned.
Once again thanks ( I will reccomend this site to all my friends )
Len

Thanks for the update and the thanks.

Glad all is well. Let us know if we can help further in the future.

PM me if you want this thread reopened.