I had to do a system restore to factory condition it is up and runing but I have a problem and tech support is closed today. I can not open links, either in my email or on any web site. I can not get the more emotioncon window to download on any site. My fav has a contest where you vote and a window opens to cast your vote and it won't open. And I can't download attachments on my fav sites. I have tried turning off the pop up blocker and virus scan and I don't know what else to try. Can anyone offer some knowledge? I would deeply appreciate this. Thanks
HP/XP

See if this helps:

http://support.microsoft.com/default...;en-us;Q281679

Thanks Jephree, I tried the first step and it didn't work. It then says to try other things to type in run I did the next and it asks me what to open it with and since I know nothing I don't know what to open it with,can you help there too?

You need to type the prefix regsvr32 before each item below:

As you did regsvr32 urlmon.dll

Shdocvw.dll
Actxprxy.dll
Oleaut32.dll
Mshtml.dll
Browseui.dll
Shell32.dll

OPPPS! so embarrased! will try that again thanks for beig patient with me!

No problem. Let us know how it goes.

Still didn't work so I did another restore and fingers crossed it all seems to be running except for sonic update manager, it is gone I ran a search for the file and it can't find it. What is sonic manager? Where can I download this? Thanks again for all the help!

Sonic is a Roxio software for CD/DVD play bundled by Dell.

The update manager is just that. A startup program looking for updates.

If you have Dell Restore disks this is probably on them or else you can stop this from trying to start via start Run... msconfig | Startup

Here uncheck any box that reads Sonic or Roxio. On reboot you will be warned that you are in diagnostic mode. Just check the box that says (sort of): I know what I am doing and don't show this again.

Thanks for the thanks! :wave: