my CD and DVD drives have dissapeared from my computer do i need a new cd drive? can u help?

Do they appear in the Device Manager?

go to the Device Manager start Run... devmgmt.msc

Do they appear in the BIOS?

press Delete (or perhaps F2) as soon as you power on the computer.

Hi, good evening

If you still have a problem, Windows do deal with the loss of the icon - in their help section.

Essentially you have to follow the advice they list - doing some editing of the registry - it looks a bit daunting but is relatively easy to follow - as it would have to be for me to have used the tip.

Good luck.

Terry Woodward

1. Click on START button, the click on RUN.

2. Enter REGEDIT and press Enter.

3. When REGEDIT starts, open up the following key:
HKEY_LOCAL_MACHINE/SYSTEM/CurrentControlSet/Control/Class/
{4D36E965-E325 -11CE-BFC1-08002BE10318}.

4. After clicking on {4D36E965-E325 -11CE-BFC1-08002BE10318} you should see two settings on the right-hand side:
"Upperfilters"
"Lowerfilters"
Click on each of them, press DELETE and click YES.

Or you can download this reg file to do the same thing.