Help...

  1. #1
    calvy is offline Newbie

    Unhappy Help...

    Ive Had A Virus Get Through And Went To System Restore To Fix The Problem But It Just Says. System Restore Is Unable To Protect Your Computer Please Restart Your Computer And Run System Restore Again. Ive Done This 5 Times And The Virus Keeps Coming Back And Ststem Retsore Keeps Saying The Same Thing How Can I Fix Someone Please Please Help Me.

  2. #2
    jephree is offline ¨*·.¸ «.·°·..·°·.» ¸.·*¨
    Try booting into Safe Mode options:

    After the power-on and BIOS POST or your Logo screen repeatedly tap the F8 key or hold the Ctrl key before Windows starts.

    Choose: Safe Mode with Command Prompt. In the Command prompt type:

    %SystemRoot%\System32\restore\rstrui.exe


    If you get the same error then:


    Have you run Spybot S&D

    And Ad-Aware SE


    If the problem persists I suggest posting a HijackThis log in this section here:

    http://www.techhelpforum.com/forumdisplay.php?f=32

  3. #3
    calvy is offline Newbie
    ive run all my programs to get the virus out but every time i turn computer on the virus just keeps coming back i tryed to do the command prompt but it wouldnt let me type anything

  4. #4
    jephree is offline ¨*·.¸ «.·°·..·°·.» ¸.·*¨
    OK ... Please be patient with our HijackThis workers.

    There are just a few here qualified to diagnose those logs.

    I am not one of them.

    It may not get read until tomorrow but waiting for their response is your best bet.


    ......
    oops! Just looked at your post there. Posting a log is the first thing you need to do.

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