I apologize if I'm posting in the wrong forum--didn't see one for printers/scanners.

Yeah. When I open up the Wizard and click "next", it goes to the "options" screen, but when I click on "custom setup" or "next" (again) I get an error message that says "Error: An error occurred while setting scanner preferences. If the scanner is being used [which it isn't], wait for it to complete the task, and then try again." I've uninstalled/reinstalled the Printer ROM program--same exact thing.

I'm using a Dell Dimension E510 with a Dell AIO 942.

Please help, if at all possible. I've downloaded some file recovery programs, but have since removed them. I don't know what else could be interfering here.

I appreciate your time. Thanks.
Reader509.