Help!!!

  1. #1
    spqr is offline Newbie

    Help!!!

    OK, this is for the moment, the biggest mistery in the universe to me:
    (these are my laptop's symptoms)

    -When I start it, only my background picture is displayed, no menu nor the usual programs that run automaticaly start.
    -I pressed control+alt+delete, but the computer's performance was at 100%. And there were only 22 processes.
    -I tried starting a new task, typing in 'explorer.exe' but that only slowed down my computer dramaticaly.
    -So i deleted the explorer.exe process and the performance dropped down to liek 15%
    -lately ive been getting a lot of pop-ups, thats how I got a hold of the web browser...

    I don't know how to solve this, Ive tried restarting my computer a number of times, and I don't have access to the control panel because the menu does not display.. PLEASE, IF SOMEONE COULD HELP!


  2. #2
    spqr is offline Newbie
    OK, this is for the moment, the biggest mistery in the universe to me:
    (these are my laptop's symptoms)

    -When I start it, only my background picture is displayed, no menu nor the usual programs that run automaticaly start.
    -I pressed control+alt+delete, but the computer's performance was at 100%. And there were only 22 processes.
    -I tried starting a new task, typing in 'explorer.exe' but that only slowed down my computer dramaticaly.
    -So i deleted the explorer.exe process and the performance dropped down to liek 15%
    -lately ive been getting a lot of pop-ups, thats how I got a hold of the web browser...

    I don't know how to solve this, Ive tried restarting my computer a number of times, and I don't have access to the control panel because the menu does not display.. PLEASE, IF SOMEONE COULD HELP!

  3. #3
    jephree is offline ¨*·.¸ «.·°·..·°·.» ¸.·*¨
    If this is an XP machine and this is a new problem try a System Restore to a date prior to the problem.

    You can run system restore from the task manager via File Run New Task:

    %SystemRoot%\System32\restore\rstrui.exe


    You appear to have a Malware infection which hopefully system restore can reverse.

    If you can still access the system running a HijackThis log and posting it in that section

    http://www.techhelpforum.com/forumdisplay.php?f=32

    would be a next step short of reinstalling your operating system.

  4. #4
    spqr is offline Newbie
    thanks for the aid!
    however..

    I tried that, and i rebooted back to the 31st, and it restarted and all, but I still have the same problem....now I dont know how to do the hjtl...

  5. #5
    jephree is offline ¨*·.¸ «.·°·..·°·.» ¸.·*¨
    Can you boot into Safe Mode?


    After the power-on and BIOS POST or your Logo screen repeatedly tap the F8 key or hold the Ctrl key before Windows starts.

  6. #6
    spqr is offline Newbie
    OK, i am now on 'safe mode with network' (safe mode did not allow me to have an internet connection), and other than the poor pixel display, this is working great (START menu and everything)..so what can I do now? (as I post this I am still on safe mode)

  7. #7
    jephree is offline ¨*·.¸ «.·°·..·°·.» ¸.·*¨
    Try to download HijackThis.

    Here is a direct .exe link:

    http://216.180.233.162/~merijn/files/HijackThis.exe

    If you can download this: choose Do a System Scan and Save a Logfile.

    Then Copy/Paste that logfile into a new thread in this section:

    http://www.techhelpforum.com/forumdisplay.php?f=32

  8. #8
    spqr is offline Newbie
    OK, it's posted.

  9. #9
    jephree is offline ¨*·.¸ «.·°·..·°·.» ¸.·*¨
    Cool. Will try to get to it ASAP.

    I, myself, am not trained in reading these logs but will pass on the link to those that are.

  10. #10
    jephree is offline ¨*·.¸ «.·°·..·°·.» ¸.·*¨
    You have some obvious infections in that log but again I must defer to the Professional readers on this.

    Please be patient. Hopefully someone will respond within the day.

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