in my computer they wont show up. in device manager there is a yellow exclamation point over them. when I click on them there it says error code 39
I tryed deleting the upper and lower filters in the registry, but that didnt help any ideas would be appreciated
thanks
pat

Take a look at this.

http://support.microsoft.com/?kbid=270008

-Jim

If you have the CD ROM drivers it might be a good idea to re-install them. From the link Jim gave you, it appears that your CD ROM driver files have been corrupted or removed. Have you uninstalled Adaptec Easy CD Creator recently?

Thanks,

I have not removed aptdec. I tried deleting those registries but that did not help. I unistalled windows media player but now I cant reinstall it so that didnt help either.
thanks
pat

Here is another Microsoft document that might help
http://support.microsoft.com/default...b;en-us;320553

neither method worked when i unistalled and reinstalled the drives they dame back again and had the yellow exclamation point over them. any other ideas would be appreciated.
thanks
pat

I am sure there is a way to get your drives back unless they have died. Unfortunately i'm not sure how to do it without performing a repair install :?

Hopefully someone with more knowledge of this will be able to help soon.

Manf. / model of the CD drive?

i have a philips dvd+-rw dvd8631 and a hp cd writer +9100
thanks
pat

Originally Posted by double0pat76

i have a philips dvd+-rw dvd8631 and a hp cd writer +9100
thanks
pat

Cant's really advise more on what others have said, but for the HP I would go to the site, type in your drive name and serial# and get a driver for it that is up to date. Uninstall any other driver for this, reboot, and then back to the device manager and install the new driver. Reboot.

If you have already done this in this sequence, please disregard. I know nothing about the Philips, but the procedure would be the same.

~Ana