CD drive of ACER 4520 laptop-not working

  1. #1
    shruthi is offline Newbie

    Unhappy CD drive of ACER 4520 laptop-not working

    hello,
    i have ACER 4520 laptop,which was purchasde nearly 2yrs back.for the past few days,whenever i put any CD into the CD Drive, the laptop is not recognizing it and hence it is getting stuck in between goes all blank or the screen is full of lines/streaks.Can u pl tel me why this problem is occuring in the laptop?
    thankyou,
    shruthi

  2. #2
    Dan Penny is offline Staff
    Welcome to D-A-L.

    Open Device Manager (Start, Run, devmgmt.msc) and remove/delete the optical drive.

    Exit the program and reboot/restart the machine.

    Post back with the results.

  3. #3
    broni is offline Senior Member
    If Dan's solution doesn't work...

    One of these may help:

    2. Your CD drive or DVD drive is missing or is not recognized by Windows or other programs
    Restart computer.
    or...
    3. Download, and run Restore Missing CD Drive patch
    Double click on cdgone.zip to unzip it.
    Right click on cdgone.reg, click Merge.
    Accept registry merge.
    Restart computer.
    or...
    4. Go to Device Manager, click a "+" sign next to IDE ATA/ATAPI Controllers.
    You'll see two items:
    - ATA Channel0 (or Primary Channel)
    - ATA Channel1 (or Secondary Channel)
    Right click on each of them, and click Uninstall. Confirm.
    Restart Windows. They'll be automatically reinstalled.

  4. #4
    shruthi is offline Newbie
    hi... in device manager i cant find the optical drive!pl help

  5. #5
    shruthi is offline Newbie
    i tried to uninstall n reboot d system.t s not wrkin

  6. #6
    Dan Penny is offline Staff
    You don't have anything listed under "DVD/CD-ROM drives"?

    With the power cord dis-connected from the machine, check that ~all~ connections/cable are fully plugged in and secure. If still nothing, you have either a bad cable or a bad device.

  7. #7
    Va Joe is offline Newbie
    This appears to be a common issue with this model. I too have this laptop and the issue. I have replaced the DVD drive with a spare I had and still no joy. the drive is listed in setup but will not boot to the drive. I hear the drive spinning and pressing the button will eject the dvd. A bad cable or controller is a good guess. I upgraded to Windows 7 from Vista a while back.

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