Fax using modem

  1. #1
    GaryGorsich is offline Newbie

    Fax using modem

    Hello,

    How do I fax using my modem?

    At one time I was able to do it and now I cant.

    Thanks


  2. #2
    cyberjunkee is offline Dedicated Member
    Hi ,

    I've never actually used the fax option in either XP or Vista but here's a link to the MS Support site giving full details of how to set up and use the Fax application in Win XP .

    http://support.microsoft.com/kb/306550/EN-US/

    How To Send a Fax in Windows XP

    Last edited by cyberjunkee; 04-08-2009 at 08:40 AM. Reason: added link

  3. #3
    GaryGorsich is offline Newbie
    Thanks Cyber junkie.

    I've already done all of that, but when I try to send a fax I get an Fax Note saying I do not have a fax printer installed.

    The only things that are accessable on the File menu of the Fax Console are Import and Exit.

    In the Tools Menu when I try to configure the Fax Printer, It just says No Fax Printer installed on the status bar. The fax printer status is not available on the Tools menu

    Thanks in advance for your help,
    Gary.

  4. #4
    cyberjunkee is offline Dedicated Member
    Hi Gary ,

    Sorry for not responding more quickly , been a hectic weekend !

    Try reading through this link - contains a workround to the specific problem

    Error: Microsoft Shared Fax Driver not installed

    Also make sure to have the latest drivers installed for your printer - in reading the above link I noticed that the fax component stores a cache of sent faxes - the above link also described how to clear this .
    Last edited by cyberjunkee; 09-08-2009 at 05:51 AM. Reason: info

  5. #5
    GaryGorsich is offline Newbie
    Thanks Cyber Junkie,

    It must have been a corrupt file. I went ahead and uninstalled Fax and when i reinstalled it it could not find a file named fxscfgwz.dll on my computer. I located the file on the windows xp disk and every thing is working OK now.

    Thanks,
    Gary.

  6. #6
    Dan Penny is offline Techie7 Staff
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