XP problem with up date of Symantec AV

  1. #1
    Bob Christy is offline Newbie

    XP problem with up date of Symantec AV

    I had "the Virus" Sasser. I removed it and scaned all drives. PC is now 100% clean but I cannot get the page for Symamtec.com to obtain updates etc. Several pages will not open I assume a file is corrupt but how can I solve this problem.

    Thanks

    Bob


  2. #2
    Simon Scholey is offline Junior Member
    Hi there,

    first off i would check your 'hosts' file. browse to 'C:\WINDOWS\system32\drivers\etc' and double click 'hosts'. choose select program file a list and select notepad. once loaded click edit and find and type symantec in there. if there is a line with it, delete the line.

    try browsing again.

    let us know how you get on.

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