Hello,

I’ve just bought a second hand motherboard, the machine keeps randomly freezing, sometimes with BSOD: Event ID: 7034
And sometimes the machine freezes even when not in use, and then forced to reset the machine manually.

I have googled the event ID, but cannot find a solution to the problem.
We have removed the memory, and USB card to see if this solves the issue, but unfortunately did not, the machine still
Continues to crash.

The motherboard has a PCI-E graphics card, accept if we take this out and use the onboard,
The computer fails to show anything on the screen.

Might be faulty Board?

Antivirus Installed: AVG 8.5 FREE
Firewall: Windows Default

OS: Windows XP PRO SP3
Memory Type: DDR400
Memory Amount: 2GB
Model: A8N32-SLI Deluxe

Steps to begin the diagnosis of BSOD errors aka Blue Screen of Death



To discover the type of Errors the machine has encountered recently, use Event Viewer.

1. Go to Start - Run, type eventvwr.msc, then Press Enter.
2. When the Event Viewer opens, there will be two panes.
   The left pane is for event categories (Application, Security, and System).
   The right pane is for event messages (Information, Warning, and Error). (We want to find errors.)
3. Left-click the Application category in the left pane and check for any error messages in the right pane.
   You want to find the one(s) that occurred at the same time your system encountered the problem you have posted about.
4. Repeat the previous step for each category, or until you find an appropriate error to investigate.
5. Double-click the error message to bring up the information.
6. Click the third button on the right side of the information window (copies information)
7. Paste the information here

Also turn off the auto restart function:

How to turn off Auto Restart in XP

Right click on My Computer

Select Properties

Select the Advanced tab then the Startup & Recovery section

Select the Settings button

Uncheck "Automatically restart" and then click Apply


This will give you a Blue Screen with the error message rather than restarting the computer.

Write down the error detail then use the reset button on the computer to restart.


Also while in this section change the Write debugging information setting to:

Kernel memory dump


Basic information about these errors can be found here:

Troubleshooting Windows STOP Messages




Then if your Blue Screen is showing a Memory Dump do the following:


Go to start | Search | All files and folders and type in .dmp in the All or part of the file name: box.
Note the location of your .dmp files.
If no .dmp files check for minidump.
Remember this location and the path that leads to it.

Then:

1) Download and install the

Debugging Tools from Microsoft

All you need do is download and install this. Make no attempt to start or run it.

2) Download and install this

debugwiz

This is a DOS based batch file that will command the above Microsoft Tools.

thank you Joe Hobart

3) Open the Wiz & Browse to, or paste in the path to, your .dmp file.

4) After the Wiz creates a Text document post it back to your thread.

Please do not attach it or post in [code]: just plain text: thanks.


An alternative "reader" can be found here (also requires the Debugging Tools from Microsoft):

Who Crashed

Post back your results.

Was the 2nd hand board the same as the one you replaced or is this a new computer you're putting together. If it's not the same or a new computer, did you load all the drivers for the board, specifically video, network, modem and chipset?

If not that could be the cause of the BSODs you're seeing.