Hey everyone. Hows everyone doing? Here is my problem. One of my computers keep restarting itself. I don't know why. It just started doing it out of nowhere. And also I cannot open certain things. I try to see if I can do a System Restore, but it never pops up and my computer restarts. Everything in my toolbar loads. The only thing that never pops up is my network connection icon. I tried to go to Network Connections in Control Panel, but guess what.. It freezes there and never pops up. Can anyone help me out?

Have you tried booting into safe mode?

I wanna try it but I dont know what to do after that.

Steps to begin the diagnosis of BSOD errors aka Blue Screen of Death



Check your Event Viewer via Administrative Tools.

Open the System as well as Application tabs and look for red X errors that coincide with your problem. Details here:

How to view and manage event logs in Event Viewer in Windows XP

Basic information on Event Viewer errors can be found here: EventID.Net




Also turn off the auto restart function:

How to turn off Auto Restart in XP

Right click on My Computer

Select Properties

Select the Advanced tab then the Startup & Recovery section

Select the Settings button

Uncheck "Automatically restart" and then click Apply


This will give you a Blue Screen with the error message rather than restarting the computer.

Write down the error detail then use the reset button on the computer to restart.


Also while in this section change the Write debugging information setting to:

Kernel memory dump


Basic information about these errors can be found here:

Troubleshooting Windows STOP Messages




Then if your Blue Screen is showing a Memory Dump do the following:


Go to start | Search | All files and folders and type in .dmp in the All or part of the file name: box.
Note the location of your .dmp files.
If no .dmp files check for minidump.
Remember this location and the path that leads to it.

Then:

1) Download and install the

Debugging Tools from Microsoft

All you need do is download and install this. Make no attempt to start or run it.

2) Download and install this

debugwiz

This is a DOS based batch file that will command the above Microsoft Tools.

thank you Joe Hobart

3) Open the Wiz & Browse to, or paste in the path to, your .dmp file.

4) After the Wiz creates a Text document post it back to your thread.

Please do not attach it or post in [code]: just plain text: thanks.


An alternative "reader" can be found here (also requires the Debugging Tools from Microsoft):

Who Crashed

Post back your results.

Once you are there you might be able to do a restore point as well as test what works/doesn't work but mainly for the restore point. Try safe mode with networking to test your internet.

A. Disable "Restart on error" feature...

1. Right-click My Computer, and then click Properties.
2. Click the Advanced tab (Vista: click Advanced system settings).
3. Under Startup and Recovery, click Settings to open the Startup and Recovery dialog box.
4. Clear the Automatically restart check box, and click OK the necessary number of times.
5. Restart your computer for the settings to take effect.

You may see some error message. If so, post back what it says.

B. Download, and install SpeedFan: Download SpeedFan - Access temperature sensor in your computer
Post your computer temperatures:



Provide processor info (hold Windows logo key, and hit Pause/Break key to find out).