Hi every time I try to play video I get this message. windows media player has encountered a problem and needs to close. we are sorry for the inconvenience.

appname:wmplayer.exe appver:11.0.5721.5145 modname: unknown
modver:0.0.0.0 offset 0504de68

I went to Error Message: Windows Media Player Has Encountered a Problem and Needs to Close and did what they said didn't work looked on line followed somemore stuff still don't work.

DOES ANYBODY KNOW PLEASE HELP!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

I would try to download it and reinstall. Choose the link is based on your OS. You will need either XP 32 bit (any version), or XP Professional x64. Since you are in an XP forum, I'm assuming that you have XP.

To find out which version you need, right click on my computer and select properties. Now look under system information. If you see Professional x64 then you need to use the second link. If it doesn't say that use the first.

Thank you I have did this step and still will not work.

Originally Posted by shann221

Thank you I have did this step and still will not work.

Did you uninstall it first and then reboot?

I uninstalled it reinstalled it and yes rebooted. then I uninstalled and reinstalled newer verison and rebooted and still will not work.