Okay, I tried to uninstall Symantec AntiVirus by myself by following some very bad advice. I basically went into Program Files and tried to delete the files that were related to Symantec when I couldn't uninstall it by Add/Remove. Now every time I right click, Symantec installation pops up, I can't open Malwarebyte, and I can't open my drivers (I have to right click, click cancel on the Symantec installation, and then click explore in order to open my external drives). Of course I re-found D-A-L AFTER this happened. I have a strong feeling I might have to reformat my computer.

Download and run the Norton Removal Tool

I'm not sure what year I have. I'm a college student so I had to download it from my university's site in order to access on-campus internet. It's Symantec AntiVirus Corporate Edition 10.1.5.5000 (Symantec Corporation).

Try:

I have a Norton product that was purchased from my service provider

Stupid question: is the product key necessary?

No. Only if you wish to reinstall it.

I would never install Norton in the first place.

I understand it was not your choice.

So no it is not necessary.

I uninstalled Symantec. I can right click without the Symantec installation pop up, but I still can't access my C or E drive. Every time I try an error window appears saying, "Windows cannot find 'RECYLER \S - 3 - 3 - 65 . . . . com.' Make sure you typed the name correctly, and then try again."

Also, I just found out my sound doesn't work. Neither on youtube, Winamp, or Windows Media.

UPDATE:
After I shut down the computer for the night the sound mysteriously works, for now. I downloaded SpyBot Search & Destroy and while it was scanning I was hit by a blue screen (didn't see what it said since it happened so fast) and for a while I couldn't get pass the start up screen. I detached the battery and blew some dirt off - didn't know if it would work - and started my computer up again, which worked. Oddly enough I can access Malwarebyte too.

Thanks for the update.

So all is well now?

Actually, regular Norton Removal Tool doesn't fully work on corporate edition.
It's better to double check, everything is gone, by reading here: How to uninstall Norton AntiVirus Corporate Edition 7.5 and 7.6 client for Windows NT/2000/XP manually

Originally Posted by jephree

Thanks for the update.

So all is well now?

Not exactly. I can access my C drive now, but I still can't access my E drive when I insert an external hard drive. The same "RECYCLER . . . ." error pops up. Broni may be right; there still may be some left overs from last nights' ordeal unistallation of my Symantec Coporate Edition.