Hi

I realise this is an ongoing question but I have looked at Jephree's sticky and my event log covers a page and a half today! I have Windows XP SP3 and it has been getting slower and slower but this week the "Hanging" or "crashing" is turning me from theoldandgrey to theoldandwhite.

I have tried the hint about autorestart but cannot find it under Properties as suggested.

I could not system restore today - this is an ongoing problem as I clear all checkpoints, it works for a while and then will not. I got it to work in safe Mode today.

I have run both Spybot and Adaware and also have AVG and Zone Alarm all of which are up to date, run regularly and are showing no problems.

Please can someone help Many thanks

What exactly do you mean by "hanging or crashing"? What exactly happens?

When was the last time you opened the computer and cleaned it?

When I am working the program gives me a "Not Responding" warning and I have to close the program through the Task Manager. This can happen with almost any program from Word to one of several DTP/photo managing programs

I had a new internal hard drive in October and I applied the compressed air then and gave it a good clean out although it did not seem to have an obvious dust problem.

Thanks

Event Viewer
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Check your Event Viewer via Administrative Tools.

Open the System as well as Application tabs and look for red X errors that coincide with your problem. Details here:

How to view and manage event logs in Event Viewer in Windows XP

Basic information on Event Viewer errors can be found here: EventID.Net

Thanks - I have done as suggested but I am all at sea!! I have 29 red crosses in Applications and 15 in System. They seem to refer to Application Hang or Error. I went to EventID.Net but there you lost me as I couldn't find/understand how to cure the problems. Would uninstalling all the programs and re-installing help? I obviously don't want to do that unnecessarily but if needs must I will.

Please post the Event ID # as well as the Source (app hang etc) and also the Description which you get by clicking on the line.

Many are likely to be the same repeated error.

Here goes:

Error 18/03/2009 17.09.42 Application Hang (101) 1002 - Hanging Application WinWord.EXE version 9.0.0.2717 hang module hungapp version 0.0.0.0. hang address 0x00000000

Yellow triangle warning Windows saved user registry while an application or sevice was still using the registry during log off. the registry used by the user has not been freed. the registry will be unloaded when it is no longer in use.

Error 17/03/2009 18:30:01 Application Hang (101) 1002 Hanging application PaintDotNet.exe version 3.36.3158.38068 hang module hungapp version 0.0.0.0. hang address 0 x00000000

Error Application Hang (101) 1002 Hanging Application iexplore.exe version 7.0.6000.16791 ....ditto as before

Error ditto as before but Pmw.exe version 3.0.0.825 ditto as before

Error Application error None 1000 Faulting applicationm pmw.exe version 3.0.835 faulting module ntdll.dll version 5 1 2600.5512 fault address 0x 00010919

Error Application Hang (101) 1002 Hanging Application EXCEL.EXE version 9.0.0.2719 ditto as before

Error as above but wlmail.exe version 12.0.1606.1023

Error as above but AdAware.exe

Error The description for Event ID (0) in source (Lavasoft AdAware Service ) cannot be found

There were many duplicates as you suggested

Now to system

Service Control Manager 7022 -The HP CLUE DeviceDiscovery Service hung on starting

DCOM 1005 - DCOM got error This service cannot be started in safe Mode attempting to start the service Event System with arguments in order to run the server (1BE1F766.5536.11D1.B726.00C04FB
926AF)

Service control Manager 7026 The following boot start or system start drive(r) failed to load

AFD, AmdPPM, ASP132, AvgLdx86, AvgMfx86, AvgTdX, Fips, IPSec, KLIF

Service Control Manager 7001 The IPSEC Services service depends on the IPSEC driver which failed to start because of the following error A device attached to the system is not functioning.

Service control Manager 7001 The trueVector Internet Monitor service depends on the vsdatant service which failed to start - a device attached to the system is not functioning.

Service Control Manager The TCP/IP NetBIOS Helper service depends on the AFD service which failed to start - a device attached to the system is not functioning.

sr i The system restore filter encountered the unexpected error 0 xC000011E while processing the file filter.ini on the volume Harddisk volume 1 It has stopped monitoring the volume

Again there were many duplicates.

I hope this is what you wanted unfortunately I couldn't copy and paste error messages.

Regards and thanks

OK. Will take some time to review that. Will post back ASAP.

Who is the manufacturer of your hard drive?

If you don't know look in the Device Manager under Disk drives +

Device Manager = rt. click My Computer then click Manage then Device Manager


Also try a disk check:

CHKDSK
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Try running Check Disk:

Go to start Run... and type: cmd

Then type: chkdsk /r

You will be told the volume is in use do you want to run chkdsk on next boot? Type: Y and reboot.

My hard disk is Maxtor 6L160PO

I have run CHKDSK and all is OK

Thanks for your continued help