cannot open any program

  1. #1
    Apoorv is offline Newbie

    Unhappy cannot open any program

    I was browsing a torrent site of which I dont remember the name.My kaspersky antivirus warned me of a trojan, I blocked it. I think it still got installed. Now I cannot run anything from Run, cannot search anything. Only control panel is opening but no option in it is working. Only mozilla and vlc player is working and all other programs are down. All the exe files have converted to lnk files. Even registry editor is not opening. I cannot install anything nor remove anything. Please help me. Its a big mess out here.

  2. #2
    jephree is offline ¨*·.¸ «.·°·..·°·.» ¸.·*¨
    System Restore
    --------------------------------------------------
    You might try a System Restore to a point prior to your problem:

    start > All Programs > Accessories > System Tools > System Restore


    If that fails:

    HijackThis
    --------------------------------------------------
    Please read THIS and after completing the steps outlined post a HijackThis log over in that section along with a brief description of your problem.

    Do not post HijackThis logs in this section please.


    ..................................
    The security / spyware section of D-A-L works a little differently to the rest of the site. We currently only allow Head Security staff to reply to others threads to ensure a high level of support and quality is maintained with the daily issues which require a certain level of knowledge in this area.

  3. #3
    Apoorv is offline Newbie
    Thanks for your response. I tried to do it but was unable to do so as system restore has also become an lnk file. I also tried to install spybot but was unable to do so(even in safe mode) bcoz in normal mode it was asking which program to open it with and in safe mode with command prompt it started installing but it said server name error or something like that.
    Please tell some other remedy if available...

  4. #4
    jephree is offline ¨*·.¸ «.·°·..·°·.» ¸.·*¨
    Try HijackThis and post a log in the HJT section.

  5. #5
    Apoorv is offline Newbie
    thanx dear.. I did so using cmd. I opened it using Task manager.It made a log file. since I am a newbie here please tell me where is the HJT section and how to go there.

  6. #6
    Apoorv is offline Newbie
    Hey guess what suddenly its improved. Now I can install a program but cannot uninstall it, cmd is working but not command(from Run). When I try to unistall anything it says windows installer is not accesible even though I have installed it again.. Please help..

  7. #7
    jephree is offline ¨*·.¸ «.·°·..·°·.» ¸.·*¨
    Post your HijackThis log in a new thread here:

    Spyware, Adware, Viruses and HijackThis Logs - D-A-L Computer Help

  8. #8
    gavinhodges00 is offline Full Member
    First try to Remove Kesparsky AntiVirus from your system and then try to repair ur computer to solve other wise u will lose windows and data also.

  9. #9
    broni is offline Senior Member
    First try to Remove Kesparsky AntiVirus from your system and then try to repair ur computer to solve other wise u will lose windows and data also.
    It doesn't make sense whatsoever.

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