BCCode Error, automatic restarts

  1. #21
    Gurglor is offline Newbie

    Re: BCCode Error, automatic restarts

    Event Viewer Sez:

    For system:
    Error code 1000008e, parameter1 c0000005, parameter2 805b6bee, parameter3 b7a325e0, parameter4 00000000.

    0000: 53 79 73 74 65 6d 20 45 System E
    0008: 72 72 6f 72 20 20 45 72 rror Er
    0010: 72 6f 72 20 63 6f 64 65 ror code
    0018: 20 31 30 30 30 30 30 38 1000008
    0020: 65 20 20 50 61 72 61 6d e Param
    0028: 65 74 65 72 73 20 63 30 eters c0
    0030: 30 30 30 30 30 35 2c 20 000005,
    0038: 38 30 35 62 36 62 65 65 805b6bee
    0040: 2c 20 62 37 61 33 32 35 , b7a325
    0048: 65 30 2c 20 30 30 30 30 e0, 0000
    0050: 30 30 30 30 0000

    For application:
    Faulting application winword.exe, version 10.0.4030.0, faulting module winword.exe, version 10.0.4030.0, fault address 0x0003af79.

    0000: 41 70 70 6c 69 63 61 74 Applicat
    0008: 69 6f 6e 20 46 61 69 6c ion Fail
    0010: 75 72 65 20 20 77 69 6e ure win
    0018: 77 6f 72 64 2e 65 78 65 word.exe
    0020: 20 31 30 2e 30 2e 34 30 10.0.40
    0028: 33 30 2e 30 20 69 6e 20 30.0 in
    0030: 77 69 6e 77 6f 72 64 2e winword.
    0038: 65 78 65 20 31 30 2e 30 exe 10.0
    0040: 2e 34 30 33 30 2e 30 20 .4030.0
    0048: 61 74 20 6f 66 66 73 65 at offse
    0050: 74 20 30 30 30 33 61 66 t 0003af
    0058: 37 39 0d 0a 79..

    Those were just the most recent errors.

  2. #22
    jephree is offline ¨*·.¸ «.·°·..·°·.» ¸.·*¨
    Have you tried opening the last dump log?

  3. #23
    Gurglor is offline Newbie
    Which is where? Sorry.

  4. #24
    jephree is offline ¨*·.¸ «.·°·..·°·.» ¸.·*¨
    If you changed to a full dump it should be C:WINDOWS/MEMORY DMP

    Or else search for .DMP

  5. #25
    Gurglor is offline Newbie
    This is my latest minidump:


    Microsoft (R) Windows Debugger Version 6.11.0001.402 X86
    Copyright (c) Microsoft Corporation. All rights reserved.


    Loading Dump File [C:\WINDOWS\Minidump\Mini021109-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available

    Symbol search path is: *** Invalid ***
    ************************************************** **************************
    * Symbol loading may be unreliable without a symbol search path. *
    * Use .symfix to have the debugger choose a symbol path. *
    * After setting your symbol path, use .reload to refresh symbol locations. *
    ************************************************** **************************
    Executable search path is:
    ************************************************** *******************
    * Symbols can not be loaded because symbol path is not initialized. *
    * *
    * The Symbol Path can be set by: *
    * using the _NT_SYMBOL_PATH environment variable. *
    * using the -y <symbol_path> argument when starting the debugger. *
    * using .sympath and .sympath+ *
    ************************************************** *******************
    Unable to load image ntoskrnl.exe, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for ntoskrnl.exe
    *** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
    Windows XP Kernel Version 2600 (Service Pack 3) UP Free x86 compatible
    Product: WinNt, suite: TerminalServer SingleUserTS Personal
    Machine Name:
    Kernel base = 0x804d7000 PsLoadedModuleList = 0x80554040
    Debug session time: Wed Feb 11 11:00:43.187 2009 (GMT-5)
    System Uptime: 0 days 1:40:35.752
    ************************************************** *******************
    * Symbols can not be loaded because symbol path is not initialized. *
    * *
    * The Symbol Path can be set by: *
    * using the _NT_SYMBOL_PATH environment variable. *
    * using the -y <symbol_path> argument when starting the debugger. *
    * using .sympath and .sympath+ *
    ************************************************** *******************
    Unable to load image ntoskrnl.exe, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for ntoskrnl.exe
    *** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
    Loading Kernel Symbols
    .................................................. .............
    .................................................. ..............
    ............................................
    Loading User Symbols
    Loading unloaded module list
    .............
    ************************************************** *****************************
    * *
    * Bugcheck Analysis *
    * *
    ************************************************** *****************************

    Use !analyze -v to get detailed debugging information.

    BugCheck 1000008E, {c0000005, 805b6bee, b7a325e0, 0}

    ***** Kernel symbols are WRONG. Please fix symbols to do analysis.

    *** WARNING: Unable to verify timestamp for ikhfile.sys
    *** ERROR: Module load completed but symbols could not be loaded for ikhfile.sys
    *** WARNING: Unable to verify timestamp for Fastfat.SYS
    *** ERROR: Module load completed but symbols could not be loaded for Fastfat.SYS
    ************************************************** ***********************
    *** ***
    *** ***
    *** Your debugger is not using the correct symbols ***
    *** ***
    *** In order for this command to work properly, your symbol path ***
    *** must point to .pdb files that have full type information. ***
    *** ***
    *** Certain .pdb files (such as the public OS symbols) do not ***
    *** contain the required information. Contact the group that ***
    *** provided you with these symbols if you need this command to ***
    *** work. ***
    *** ***
    *** Type referenced: nt!_KPRCB ***
    *** ***
    ************************************************** ***********************
    ************************************************** ***********************
    *** ***
    *** ***
    *** Your debugger is not using the correct symbols ***
    *** ***
    *** In order for this command to work properly, your symbol path ***
    *** must point to .pdb files that have full type information. ***
    *** ***
    *** Certain .pdb files (such as the public OS symbols) do not ***
    *** contain the required information. Contact the group that ***
    *** provided you with these symbols if you need this command to ***
    *** work. ***
    *** ***
    *** Type referenced: nt!_KPRCB ***
    *** ***
    ************************************************** ***********************
    ************************************************** *******************
    * Symbols can not be loaded because symbol path is not initialized. *
    * *
    * The Symbol Path can be set by: *
    * using the _NT_SYMBOL_PATH environment variable. *
    * using the -y <symbol_path> argument when starting the debugger. *
    * using .sympath and .sympath+ *
    ************************************************** *******************
    ************************************************** *******************
    * Symbols can not be loaded because symbol path is not initialized. *
    * *
    * The Symbol Path can be set by: *
    * using the _NT_SYMBOL_PATH environment variable. *
    * using the -y <symbol_path> argument when starting the debugger. *
    * using .sympath and .sympath+ *
    ************************************************** *******************
    Probably caused by : ikhfile.sys ( ikhfile+f07 )

    Followup: MachineOwner
    ---------

  6. #26
    jephree is offline ¨*·.¸ «.·°·..·°·.» ¸.·*¨
    Probably caused by : ikhfile.sys ( ikhfile+f07 )

    Ikhfile.sys is related to the software Spyware Doctor.

    I'd suggest removing this software.

  7. #27
    Gurglor is offline Newbie
    Do you have a suggestion about what to replace Spyware Doctor with?

  8. #28
    jephree is offline ¨*·.¸ «.·°·..·°·.» ¸.·*¨
    I recommend a good anti virus (I use AVG) and a firewall (I just use the Windows firewall) Comodo is free if you want more.

    I run Spybot regularly and also spyware blaster.

    As long as you stay aware of where you go and what you do you should need nothing else.

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