Hello,

I'm trying to install a Lexmark X83 printer on a Gateway 500 PC running XP Home edition.

The installation gets about half way through and it asks me to plug in the USB cable to the PC. At this point one of two things happens, the PC shuts down and reboots or I get the following error.

"SYSTEM\CurrentControlSet\Control\VirtualDeviceDri vers. VDD. Virtual Device Driver format in the registry is invalid. Choose 'Close' to terminate the application."

I searched and found this fix for the problem;

Windows XP instructions:
1.Click Start->Run and type Regedit. Click OK
2.Navigate to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\VirtualDeviceDrivers
3.Delete the VDD value
4.Click Edit->New->Multi-String Value
5.Name the value VDD, press Enter

I get as far as the Control folder and then there is no folder named VirtualDeviceDrivers or VDD.

What do I do now? Does this mean there isn't any virtual drives installed? If so where/how do I install one?

Thanks in advance for the help.

Welcome to D-A-L.

Open/enter regedit. Navigate to the above mentioned Control key. Right click on the Control key (in the left hand pane) and choose New, Key. Name it VirtualDeviceDrivers.

When the new key appears, click on it. This will open up a blank right hand pane. In that right hand pane, right click and choose New, String Value. Name it (Default). (Only if no (Default) key already exists.)

Repeat the above but this time choose New, Multi-String Value. Name it VDD.

Exit the registry editor, restart/reboot the machine, then attempt to install your printer.

Post back with your results and any further questions.

Worked great, your the man!

Good to hear.

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