Please help me!!!

  1. #1
    danlee78 is offline Newbie

    Please help me!!!

    I haven't used my computer for a few days now, but yesterday I started getting these pop-up windows (not ur normal pop-ups) but the whole size window pop-ups...

    Anyways, I decided to run Ad-aware Pro so I did so. Big mistake I guess...

    after that I decided to watch a flick so I tried to access my Local Disk L: and D: drives, and my FreeAgent G: but it told me ACCESS DENIED!!

    What HAPPENED?!!!?!?!

    i'm scared and so worried!!

  2. #2
    tallin is offline Australia
    Hi and Welcome to D-A-L Forum,

    Please read these important instructions first to help you with your problem.

    kind regards,

  3. #3
    danlee78 is offline Newbie
    ok, I did as you said so and got myself some new wares and HJT and stuff...

    i keep on getting some pop ups still like "Zwinky" a world of fun, All in one toolbar and some other popups randomly...

    maybe you can help me...this is my HJT log and "uninstall list?"

    HJT log:

    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 10:08:45 AM, on 10/1/2008
    Platform: Windows XP SP3 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.5730.0007)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\csrss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\ALCWZRD.EXE
    C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe
    C:\WINDOWS\system32\RUNDLL32.EXE
    C:\Program Files\Windows Live\Messenger\msnmsgr.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
    C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
    C:\WINDOWS\system32\nvsvc32.exe
    C:\Program Files\PC Tools AntiVirus\PCTAVSvc.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\alg.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\PC Tools AntiVirus\PCTAV.exe
    C:\WINDOWS\system32\wbem\wmiprvse.exe
    C:\Program Files\Java\jre1.5.0_10\bin\jucheck.exe
    C:\WINDOWS\system32\XfPx6RUp.exe
    C:\Program Files\Internet Explorer\IEXPLORE.EXE
    C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLLoginProxy.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\WINDOWS\system32\msiexec.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

    O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
    O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
    O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
    O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
    O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
    O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
    O4 - HKLM\..\Run: [AlcWzrd] ALCWZRD.EXE
    O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe"
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
    O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
    O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
    O4 - HKLM\..\Run: [SBRegRebootCleaner] C:\Program Files\Sunbelt Software\CounterSpy\SBRC.exe
    O4 - HKLM\..\Run: [SBAMTray] C:\Program Files\Sunbelt Software\CounterSpy\SBAMTray.exe
    O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [igndlm.exe] D:\Program Files\Download Manager\DLM.exe /windowsstart /startifwork
    O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
    O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
    O4 - HKCU\..\Run: [Uniblue RegistryBooster 2009] C:\Program Files\Uniblue\RegistryBooster\RegistryBooster.exe /S
    O4 - HKUS\S-1-5-18\..\Run: [ctfmon.exe] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
    O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe " -t (User 'SYSTEM')
    O4 - HKUS\.DEFAULT\..\Run: [ctfmon.exe] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
    O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
    O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
    O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O15 - Trusted Zone: http://*.inicis.com
    O15 - Trusted Zone: http://*.vpay.co.kr
    O15 - ESC Trusted Zone: http://*.update.microsoft.com
    O16 - DPF: {04E7BADF-F3B9-420D-B82D-8D8CADEFE4F9} (CyImage2Ctl Class) - http://cyimg8.cyworld.com/ImageUploa...load_10217.cab
    O16 - DPF: {072039AB-2117-4ED5-A85F-9B9EB903E021} (NowStarter Control) - http://www.clubbox.co.kr/neo.fld/NowStarter.cab
    O16 - DPF: {0AE0F5F9-8233-49A4-A3C8-004CE190787B} (BMSpeedCheck Control) - http://www.pdbox.co.kr/boxmedia/ctrl...SpeedCheck.cab
    O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5) - http://upload.facebook.com/controls/...oUploader5.cab
    O16 - DPF: {1239CC52-59EF-4DFA-8C61-90FFA846DF7E} (Musicnotes Viewer) - http://www.musicnotes.com/download/mnviewer.cab
    O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?LinkID=39204
    O16 - DPF: {175CC763-D0A4-43AB-905B-9C0B98D70E15} (MagicMapperControl Control) - http://cyimg8.cyworld.nate.com/photo...ame_Active.cab
    O16 - DPF: {348D4D49-7595-42CC-A07B-EB18E60B8B07} (DsterHanaActX Control) - http://cab1.diskster.com/hana/DsterHanaActX.cab
    O16 - DPF: {39B0684F-D7BF-4743-B050-FDC3F48F7E3B} (CDownloadCtrl Object) - http://www.fileplanet.com/fpdlmgr/ca..._2.3.6.108.cab
    O16 - DPF: {4C04B8D5-517F-4D11-ADFD-EA14D2E205C7} (PopAxCtl Class) - http://www.popdrama.com/download/PopAX_V2.cab
    O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by124w.bay124.mail.live.com/m...s/MsnPUpld.cab
    O16 - DPF: {5CB1506E-1DEA-4E63-89A7-E40E52AEA1FD} (OnagerCtrl Class) - http://fulfillment.puretracks.com/onager.cab
    O16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} (Facebook Photo Uploader Control) - http://upload.facebook.com/controls/...toUploader.cab
    O16 - DPF: {67A5F8DC-1A4B-4D66-9F24-A704AD929EEE} (System Requirements Lab) - http://www.nvidia.com/content/Driver...sysreqlab2.cab
    O16 - DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} - http://download.divx.com/webplayer/s...rInstaller.cab
    O16 - DPF: {68C56780-1573-4836-A3F9-3D5219E49BE1} (PopdramaQLauncher Class) - http://appupdate.popdrama.com/download/DramaQAx.cab
    O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1221720683781
    O16 - DPF: {8DC067B8-911D-473A-90F1-1171B887CDE0} (CyImage Class) - http://cyimg7.cyworld.com/ImageUploa...1.cab?20080604
    O16 - DPF: {938527D1-CDB7-4147-998A-B20FCA5CC976} (Cdmcco Class) - http://cafeimg.hanmail.net/activex/d...rsion=1,0,0,10
    O16 - DPF: {A1832535-5218-42F9-8959-19E2BCABFABF} (INIwallet50 Control) - http://plugin.inicis.com/wallet50/INIwallet50.cab
    O16 - DPF: {A671DC03-71D0-4CF0-895C-7D4A248FC1F1} (skcbgmset Class) - http://cyimg7.cyworld.nate.com/cymus.../skcbgmset.cab
    O16 - DPF: {A93D84FD-641F-43AE-B963-E6FA84BE7FE7} (LinkSys Content Update) - http://www.linksysfix.com/netcheck/5...l/gtdownls.cab
    O16 - DPF: {BCEF5CDE-BAD4-4532-A30B-9D16D502DE69} (BugsInstallEx Control) - http://install.bugs.co.kr/install/BugsInstallerEx.cab
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/ge...sh/swflash.cab
    O16 - DPF: {D912AABC-6CB0-416F-85B6-CABBB86FD558} (INIwallet60 Control) - http://plugin.inicis.com/wallet60/INIwallet60.cab
    O16 - DPF: {DBA230D1-8467-4e69-987E-5FAE815A3B45} -
    O16 - DPF: {E1CDC08F-F464-4682-AE6A-7689451387C0} (CAFE multiupload control) - http://cafeimg.hanmail.net/activex/d...rsion=1,0,0,22
    O16 - DPF: {E8F628B5-259A-4734-97EE-BA914D7BE941} (Driver Agent ActiveX Control) - http://vista-agent.com/files/driveragent.cab
    O16 - DPF: {F36C3235-C4AF-409F-B6A1-4F96BB1B533E} (CyGlobalCtl Class) - http://fs1.us.cyworld.com/common/activex/CyGlobal.cab
    O17 - HKLM\System\CCS\Services\Tcpip\..\{649F0B97-4910-4746-9766-E3A039B74DCA}: NameServer = 192.168.1.1,4.2.2.2
    O22 - SharedTaskScheduler: IE Component Categories cache daemon - {553858A7-4922-4e7e-B1C1-97140C1C16EF} - C:\WINDOWS\system32\ieframe.dll
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
    O23 - Service: Logitech Process Monitor (LVPrcSrv) - Unknown owner - c:\program files\common files\logitech\lvmvfm\LVPrcSrv.exe (file missing)
    O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
    O23 - Service: PC Tools AntiVirus Engine (PCTAVSvc) - PC Tools Research Pty Ltd - C:\Program Files\PC Tools AntiVirus\PCTAVSvc.exe
    O23 - Service: Pml Driver HPZ12 - Unknown owner - C:\WINDOWS\system32\HPZipm12.exe (file missing)
    O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

    --
    End of file - 10600 bytes

    and this is my UNINSTALL LIST:

    2007 Microsoft Office Suite Service Pack 1 (SP1)
    Acrobat.com
    Acrobat.com
    Ad-Aware SE Professional
    Adobe AIR
    Adobe AIR
    Adobe Flash Player ActiveX
    Adobe Flash Player Plugin
    Adobe Reader 9
    Adobe Shockwave Player
    Command & Conquer 3
    Command & Conquer¢a 3: Kane's Wrath
    GOM Player
    Google Toolbar for Firefox
    High Definition Audio Driver Package - KB835221
    High Definition Audio Driver Package - KB888111
    HijackThis 2.0.2
    Hotfix for Windows Media Format 11 SDK (KB929399)
    Hotfix for Windows Media Player 11 (KB939683)
    Hotfix for Windows XP (KB952287)
    IconPackager
    Intel(R) PRO Network Adapters and Drivers
    Intel(R) PRO Network Connections
    J2SE Runtime Environment 5.0 Update 10
    Microsoft .NET Framework 1.1
    Microsoft .NET Framework 1.1
    Microsoft .NET Framework 1.1 Hotfix (KB928366)
    Microsoft .NET Framework 2.0 Service Pack 1
    Microsoft Compression Client Pack 1.0 for Windows XP
    Microsoft Internationalized Domain Names Mitigation APIs
    Microsoft National Language Support Downlevel APIs
    Microsoft Office Home and Student 2007
    Microsoft Office Home and Student 2007 Trial
    Microsoft User-Mode Driver Framework Feature Pack 1.0
    Mozilla Firefox (3.0.3)
    MSXML 4.0 SP2 (KB925672)
    MSXML 4.0 SP2 (KB927978)
    MSXML 4.0 SP2 (KB936181)
    Nero 6 Ultra Edition
    Nero Digital
    NVIDIA Drivers
    Orion Icons Premium Suite
    PC Tools AntiVirus 5.0
    PopDrama
    PowerQuest PartitionMagic 8.0
    Realtek High Definition Audio Driver
    Rhapsody Player Engine
    SAMSUNG CDMA Modem Driver Set
    SAMSUNG Mobile Composite Device Software
    Samsung Mobile phone USB driver Software
    SAMSUNG Mobile USB Modem 1.0 Software
    SAMSUNG Mobile USB Modem Software
    Samsung PC Studio 3
    Security Update for 2007 Microsoft Office System (KB951596)
    Security Update for 2007 Microsoft Office System (KB951944)
    Security Update for CAPICOM (KB931906)
    Security Update for CAPICOM (KB931906)
    Security Update for Microsoft Office Excel 2007 (KB951546)
    Security Update for Microsoft Office OneNote 2007 (KB950130)
    Security Update for Microsoft Office PowerPoint 2007 (KB951338)
    Security Update for Microsoft Office system 2007 (KB951808)
    Security Update for Microsoft Office system 2007 (KB954326)
    Security Update for Microsoft Office Word 2007 (KB950113)
    Security Update for Visio 2007 (KB947590)
    Security Update for Windows Media Player 10 (KB911565)
    Security Update for Windows Media Player 10 (KB917734)
    Security Update for Windows Media Player 11 (KB936782)
    Security Update for Windows Media Player 11 (KB954154)
    Security Update for Windows Media Player 9 (KB917734)
    Security Update for Windows XP (KB913433)
    Security Update for Windows XP (KB938464)
    Security Update for Windows XP (KB941569)
    Security Update for Windows XP (KB946648)
    Security Update for Windows XP (KB950760)
    Security Update for Windows XP (KB950762)
    Security Update for Windows XP (KB950974)
    Security Update for Windows XP (KB951066)
    Security Update for Windows XP (KB951376)
    Security Update for Windows XP (KB951376-v2)
    Security Update for Windows XP (KB951698)
    Security Update for Windows XP (KB951748)
    Security Update for Windows XP (KB952954)
    Security Update for Windows XP (KB953839)
    SmartFTP Client 2.0
    SmartFTP Client 2.0 Setup Files (remove only)
    Sony Ericsson PC Suite 3.1.1
    Spybot - Search & Destroy
    SUPERAntiSpyware Professional
    Symantec Technical Support Web Controls
    System Requirements Lab
    Uninstall Unified Codecs Pack (Version 7.00.01)
    Update for Office 2007 (KB946691)
    Update for Windows XP (KB951072-v2)
    Update for Windows XP (KB951978)
    VeohTV BETA
    WindowBlinds
    Windows Live installer
    Windows Live Messenger
    Windows Live Sign-in Assistant
    Windows Media Format 11 runtime
    Windows Media Format 11 runtime
    Windows Media Player 11
    Windows Media Player 11
    Windows XP Service Pack 3
    WinRAR archiver
    XMLinst

    u can see that i don't have Microsoft Office, but i still have the files in my Add/Remove Prgms...i always try to uninstall from here but whenever I try to do so, it says it doesn't support my language which is english? haha, go figure...cuz i have no idea

  4. #4
    tallin is offline Australia
    Hello danlee78,

    Please post your HJT log in the correct forum. We do not analise logs here in this forum.

    kind regards,

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