Hi i have windows xp its a 2003 compaq and i just started it up after about 2 years and it was down loading some windows update and told me to unistall windows serv pack 2 and reinstall it again so i tryed to reinstall it and it wouldnt even let me get on the internet or open any thing so i turned it off and that the computer will not boot up to windows it just keeps turning on and off what can i do i tryed to restore it from the start up but it will come up an fatal error. Can you help???

Welcome to D-A-L.

Can you start in Safe Mode and remove SP2 that way? (Tap the F8 key during a machine start to get the Microsoft Windows Startup Menu.)

If you can start in Safe Mode, also run a System File Check (whether or not SP2 is removed);
Click START, RUN, type in:

sfc /purgecache

(This ensures that system files are copied from your Windows installation media, and files which may be infected with malware or corrupted are not copied from your drive.)

Then type in:

sfc /scannow

Have your XP CD handy. When finished, attempt to start normally.


If all the above fails, and since a Service Pack is involved that you must reinstall anyway, then I suggest you do a Repair Install;
http://support.microsoft.com/default...us;Q315341#top

no it will do the same thing in safe mode the only thing i got it to do is go to recovery console and to the C:\WINDOWS> But i don't know if i can type something in there to help it recover or anything like that any ideas????

At the C:\Windows> command prompt, type in system32\restore\rstrui.exe and see if the System Restore utility will start. If so, pick a restore date (if available) prior to the problem.

Well it wouldn't do anything and in safe mode i had it to not shut down and this is what came up. system dll kernel32.dll was relocated in the memory.. windows\system32\gdi32.dll occupied address reserved for windows system dll ?? any help

At this point I recommend a repair install. You won't loose any personal documents, etc. You may have to reactivate XP though.

http://www.microsoft.com/windowsxp/u...ps/doug92.mspx

http://support.microsoft.com/default...us;Q315341#top

http://michaelstevenstech.com/XPrepairinstall.htm

what if i dont have a xp cd can i down load it somewhere or buy one for repair only ???
And by the way you have been very very help full.

HP and Compaq Desktop PCs - Obtaining a Recovery CD or DVD set