loss of control various programs or system

  1. #1
    r.carter is offline Newbie

    loss of control various programs or system

    I do not know if I have some sort of virus or unknowingly deleted or moved required programs while trying to get rid of scanned viruses.

    I now cannot get to internet, error says network cannot be found.

    I cannot drag files

    I cannot use search function

    when I look in services folder, the extended tab is empty and the standard tab only has a couple programs running.

    I am sure there is more, I just have not found them yet. please help.


  2. #2
    jephree is offline ¨*·.¸ «.·°·..·°·.» ¸.·*¨
    Try a System Restore to a point prior to the problem:

    start > All Programs > Accessories > System Tools > System Restore

  3. #3
    r.carter is offline Newbie
    Thanks, I tried system restore and got a error that said "system restore could not protect your computer, restart and try again".

    I tried this with same result.

  4. #4
    jephree is offline ¨*·.¸ «.·°·..·°·.» ¸.·*¨
    Well let's see if you are infected. Read this post:

    http://www.d-a-l.com/help/showthread.php?t=32403

    Follow the instructions and post a HijackThis log over in that section.

    If those guys give you an "all clear" return to this thread and we can explore further.

  5. #5
    r.carter is offline Newbie
    one of the problems is that I cannot see my network connection nor add a new one.

  6. #6
    r.carter is offline Newbie
    in addition I also cannot get onto internet to download spybot or hijack this.

  7. #7
    jephree is offline ¨*·.¸ «.·°·..·°·.» ¸.·*¨
    Load it on another computer and then run it on the problem one.

    Or you might consider running a Repair Install of XP.

  8. #8
    r.carter is offline Newbie
    I am not sure I did the hijack thread correctly, no reply.
    Last edited by jephree; 09-02-2008 at 04:25 AM.

  9. #9
    jephree is offline ¨*·.¸ «.·°·..·°·.» ¸.·*¨
    You did it correctly and it is a very strange log.

    Only our Security Professionals (Neal & VopThis) are allowed to read HijackThis logs. Only they can reply.

    Please allow up to 24 hours for a response.

    Thanks.

  10. #10
    r.carter is offline Newbie
    thanks, I will check back tomorow.

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